Automotive Parts Counter Sales

Automotive Parts Counter Salesperson position at Rydell Chevrolet in Waterloo, IA. Full-Time, Non-Exempt role with base pay plus commission.

About the role

Join our award-winning Parts Department and assist retail, wholesale, and internal service customers by identifying the correct automotive parts, providing outstanding customer service, and helping keep our service department operating efficiently. Whether you have previous dealership parts experience or are eager to grow your career in automotive parts sales, we’d love to meet you.

At Rydell Chevrolet, our mission is simple: "To Be So Effective That We Are Able To Be Helpful To Others." We believe in investing in our employees through training, career advancement, and a positive team environment where hard work is recognized and rewarded.

Responsibilities

• Assist retail, wholesale, and internal service customers with automotive parts purchases
• Identify and recommend the correct OEM and aftermarket parts based on customer needs
• Provide exceptional customer service in person and over the phone
• Process parts sales, invoices, quotes, and special orders accurately
• Research part numbers and availability using dealership software and manufacturer catalogs
• Coordinate with Service Advisors and Technicians to ensure timely parts availability
• Receive, stock, organize, and maintain parts inventory
• Maintain accurate inventory records and pricing
• Follow up on customer orders and special-order parts
• Build lasting customer relationships that encourage repeat business
• Maintain a clean, organized, and professional parts department
• Follow all dealership safety procedures and manufacturer guidelines

Requirements

• High school diploma or GED
• Previous automotive parts, dealership, retail parts, or customer service experience preferred
• Knowledge of automotive parts and vehicle systems is a plus
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Attention to detail and accuracy
• Basic computer skills; dealership management software experience is a plus
• Positive attitude with a strong work ethic
• Ability to work independently and as part of a team
• Must be at least 18 years old
• Valid driver’s license with a clean driving record

Employment offers are contingent upon successfully completing a pre-employment drug screen and background check.

Benefits

• Competitive Base Pay + Commission
• Health Insurance
• Dental Insurance
• Vision Insurance
• $10,000 Company-Paid Life Insurance
• Short-Term Disability Insurance
• 401(k) Retirement Plan
• Paid Vacation
• Employee Assistance Program (EAP)
• Gym Membership Reimbursement
• Employee Vehicle Purchase Program
• Employee Parts & Service Discounts
• Paid Training
• Career Advancement Opportunities
• Stable, Family-Oriented Work Environment