Automotive Sales Performance Coach & Trainer

Key Responsibilities

• Lead onboarding and foundational training for new sales associates
• Provide ongoing coaching and development for sales teams and sales leadership
• Monitor, analyze, and track key sales performance indicators (KPIs)
• Partner with sales managers and dealership leadership to identify opportunities and develop action plans
• Coach teams on customer engagement, follow-up, CRM utilization, sales processes, and accountability
• Conduct individual coaching sessions, classroom training, and group workshops
• Improve the quality, effectiveness, and consistency of customer communications throughout the sales cycle
• Support the adoption and utilization of dealership technology platforms and software systems
• Develop future sales and management talent within the organization
• Promote a culture of continuous improvement, customer satisfaction, and professional development

Qualifications

• Minimum 5 years of successful automotive retail experience
• Previous experience as a Sales Manager, Finance Manager, General Sales Manager, Trainer, or other dealership leadership role preferred
• Strong understanding of automotive sales, finance, customer experience, and dealership operations
• Familiarity with One Point of Contact sales processes strongly preferred
• Ability to work effectively within both One Point of Contact and traditional sales/F&I dealership environments
• Experience utilizing and coaching teams on CRM systems and customer engagement platforms
• Strong understanding of automotive performance metrics and KPIs
• Working knowledge of CRM platforms, DMS systems, vAuto, data mining, and dealership reporting tools preferred
• Exceptional communication, presentation, coaching, and relationship-building skills
• Self-motivated, organized, and capable of influencing performance and driving accountability at all levels of the sales organization, from newly hired sales consultants to sales managers and general sales managers

What We Offer

• Competitive compensation package
• Medical, dental, vision, and 401(k) benefits
• Professional development and ongoing training opportunities
• Growth opportunities within one of Arizona's leading automotive organizations
• Collaborative and performance-focused culture
• Opportunity to make a meaningful impact on employee development, dealership performance, and customer satisfaction across multiple franchises

Pay

Competitive compensation package

Schedule

Full Time