Automotive Sales Desk Manager
At Lithia & Driveway, we're powered by people and driven to deliver results. As one of the largest automotive retailers in North America, we're focused on growing leaders who want to make an impact – both in their store and across the company. We are looking for a dealership Sales Manager to lead, develop, and inspire our sales team at Volkswagen of Salem. This role is a key driver of performance, culture, and customer experience. The store has over 300 units on the ground.
Why Join Our Team?
We don't just offer jobs – we offer opportunities. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results. At Lithia & Driveway, you'll find:
- Real opportunities for advancement across a national network
- Leadership development and training through our internal learning programs
- A high-performance culture that recognizes and rewards results
- The ability to influence store success and shape your team
Responsibilities
- Manage the activities of all sales staff ensuring sales targets and customer service levels are achieved
- Train, cross-train, and develop all sales staff
- Ensure sales goals are attained
- Manage daily activity and training of the sales staff
- Ensure sales people are engaging with customers
- Address and resolve customer concerns
Requirements
- Previous dealership Sales Management experience a plus
- Proven track record with an exceptional CSI (Customer Satisfaction Index)
- European/Import vehicle experience, a plus
- Strong communication and customer engagement skills
- High energy
- Acceptable driving record and a valid driver's license in your state of residence
- High School graduate or equivalent, 18 years or older required
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.