Automotive Product Specialist

About the role

Product and Luxury Specialists facilitate and present feature and benefit knowledge of all Stellantis vehicles to drive performance improvement for retail automotive sales and service professionals. Product and Luxury Performance Specialists facilitate and present in-depth product technology, brand heritage and competitive comparisons of all vehicles to drive performance improvement for retail automotive sales and service professionals. The trainer serves as a primary liaison between the corporation and retail, manages logistics and market for training sessions, and acts as a Subject Matter Expert (SME) to develop and deliver courseware. They answer strategic corporate initiatives and drive that message to the retail side, supporting the corporation through their voice and actions at the retail level.

Key Areas of Responsibility

• Product Training Facilitation
  • Provide all Dealers within territory an equal opportunity to participate in quarterly and annual Certification program
  • Average Territory Scope: covering parts of a large state territory or potentially 2-3 States based on dealership count; may require overnight travel
• Prepare and Deliver Instructor Led Training
  • Retail Sales Consultants and Sales Managers within defined territory (in-person and Virtual Classroom Online)
  • Service Advisors and Service Managers within defined territory (in-person and Virtual Classroom Online)
• Support various stakeholders within Stellantis as necessary (e.g., Fleet, Engineering, Marketing, Business Centers)
• Understand and effectively communicate brand content while displaying personal knowledge of retail environment
• Assist curriculum development and revision process as Subject Matter Expert/Reviewer of content
• Process rosters following training to ensure proper credit for attendees
• Territory Management
  • Plan and schedule quarterly training calendar
  • Communicate with and recruit enrollment from assigned dealers to fill training courses
  • Initiate marketing activities to Dealerships, Sales Managers and Sales Consultants to drive enrollment for workshops and/or targeted programs to achieve required objectives
  • Initiate performance improvement at the retail level to positively impact vehicle sales
  • Follow-up on daily inquiries from retail professionals
• Corporate Voice
  • Thoroughly understand all corporate training programs, certification, customer experience initiatives, corporate retail programs and market initiatives to effectively communicate to dealership personnel
  • Support and partner with Business Center personnel on various initiatives to promote retail sales
  • Deliver Sales and After Sales product training consistent with market, BC, corporate and/or brand objectives

Skills

• Training instruction
• Training development
• Automotive industry
• Sales
• Dealerships
• Presentation skills
• Instructor led training
• Instructional training
• Automotive dealership
• Sales marketing
• Car sales

Additional Skills & Qualifications

• Remote position – territory within the scope of the Midwest Business Center
• 4-year college degree from an accredited university
• Willingness to travel as much as 80% of the time
• Confident facilitating training in front of both large and small groups
• Knowledge of Microsoft Office (Word, Outlook, Excel and PowerPoint)

Preferred Qualifications

• Automotive retail experience preferred as a Sales Consultant or Sales Manager
• Facilitation experience preferred in Automotive/Sales related curriculum
• Must be able to handle questions/objections, direct participant activities and maintain a high energy learning environment

Job Type & Location

Contract position based out of Raleigh, NC.

Pay

The pay range for this position is $35.00 – $45.00/hr. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

Fully remote position.