Automotive Product Investigator/Dealership Technician (Part-Time / On Call

About the role

V2X Professional Services (VPS) is seeking Automotive Product Investigators to support vehicle investigations throughout the United States. This position is based in Texas and Oklahoma, with preferred locations in San Antonio, Austin, and Oklahoma City.

Responsibilities

• Generate and upload technical vehicle reports in a timely manner
• Maintain knowledge of customer's vehicle product lines and systems
• Hands-on vehicle expertise and knowledge in an automotive service department setting
• Crash Data Retrieval from powered and unpowered vehicles
• Customer and witness interviews
• Obtaining copies of police, fire department, and/or vehicle service history reports
• Taking appropriate, clear photos of vehicle and/or parts, as needed

Qualifications

• Minimum of 8 years related automotive service industry experience
• Current or prior ASE certifications A1 – A8, with a preference for Electrical Electronics or T1 – T8
• Knowledge of automotive systems and repair procedures
• Knowledge of diagnostic test equipment (set up, instrumentation, OEM scan tool etc.)
• Excellent oral communication skills to include demonstrated face-to-face customer interaction
• Basic working knowledge of MS Word, Outlook and Excel
• Familiarity with the TREAD Act
• Experience writing detailed technical reports and report generation expertise
• Valid driver’s license
• Reliable transportation
• Attention to detail
• Flexibility for local and/or overnight travel

Desired Skills

• Good collaboration skills to obtain data from different parties
• Strong PC/Microsoft Office suite usage skills
• Service management experience
• Ability to act as an expert witness

Education

• High School diploma or equivalent, required
• Associate degree in automotive technology or successful completion of a formal Automotive Technology Program, preferred

Work Environment

Work is performed in salvage yards, dealership parking lots (holding area), ports, and/or shop bay settings. Work environment may involve exposure to various weather conditions, automotive fumes, fluids, noise, smells, sharp edges and bump hazards that require continuous use of personal protective equipment, i.e., safety glasses, gloves, and head protection. Work may involve standing, sitting, walking (even, uneven areas), occasional lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use. Physical requirements include manual dexterity and coordination are required over 50% of the work period while working in investigation areas as well as operating equipment such as computer keyboard, monitor, projector, calculator, printer, and standard office equipment.

Benefits

V2X is committed to equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.