Automotive Pre-Owned Sales Associate
LES STANFORD CHEVROLET CADILLAC · Ferndale, MI · 10 mo ago
Business DevelopmentFull-time
Responsibilities
- Greet customers and go over needs assessment
- Describe vehicle and operation, professional demonstrations of used vehicles
- Answer questions regarding the store and its merchandise
- Collect and prepare necessary documents
- Help maintain professional appearance of all inventory and arrangement of vehicles on the lot
- Exhibit consultative selling skills
- Absorb and apply Les Stanford assigned sales training
- Phone call follow-up with buyers to ensure successful referral business
- Possess prospecting, networking, appointment setting, and follow-up skills
- Follow up with prospects and customers so as not to miss immediate, or longer term opportunities
- Record customer/prospect communications in our Customer Management System consistently, accurately, and in a timely manner
- Overcome objections and thrive within sales situations
- Be compliant and follow established process
- Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analysis
Qualifications
- Strong phone communication skills
- Self-starter mentality and ambitious spirit preferred
- Ready to waste no time on learning new product in’s and out’s, eager to improve
- Strong in-person communication skills with customers and team members
- Professional, well-groomed personal appearance
- Clean driving record and valid driver’s license
- Natural personality and strengths that align with sales