Automotive Mobile Service Technician - Lansing, Michigan, United States
The Perks
- Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
- Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
- Technician Longevity Bonus Program
- Monthly Technician Hours Turned Contest
- Employee Referral Program
- Employee Discounts on Sales and Service
- Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
- Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
- 401(k) and Employer Match
- Holiday Savings Program with Employer Match
- Paid Time Off
- Holiday Pay
Education, Skills And Qualifications
- Devote himself/herself to ensuring satisfaction to customers.
- High school diploma or GED required; technical or trade school training preferred
- Ford or OEM certifications are a plus, state of Michigan services are a plus.
- Valid driver’s license and clean driving record
- At least 1 year of experience as an automotive technician (Ford experience preferred)
- Ability to work independently and manage a mobile schedule
- Strong customer service and communication skills
- Ability to lift up to 50 lbs and work in various weather conditions
Essential Duties & Responsibilities
- Perform light vehicle maintenance (oil changes, tire rotations, battery replacements, inspections, etc.) at off-site locations
- Perform manufacturers safety, emissions, compliance recalls
- Accurately diagnose and repair Ford vehicles using OEM tools and equipment
- Maintain mobile service vehicle inventory and cleanliness
- Communicate clearly with customers about services performed and future recommendations
- Use diagnostic tools and mobile service software to update job status and complete work orders
- Represent the dealership professionally at all times
Physical Requirements
- The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
- The employee is occasionally required to walk, sit, and talk or hear.
- The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.
About the Company
Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 55+ retail franchises, 7 collision centers and 60 Michigan locations. The group employs 3,000+ individuals. It's the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer's specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen.
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