Automotive Mobile Service Technician

About the role

At Model 1 Ford, we are committed to providing high-quality automotive service and building trusted relationships with our customers. Our dealership is family-owned and operated, and we pride ourselves on maintaining a professional environment where employees can grow their skills and careers. Joining our team means becoming part of a workplace that values integrity, teamwork, and long-term success.

Compensation

Compensation: Based on experience and certifications
Schedule: Full-time with flexible hours
Benefits Include Health, dental, and medical insurance
401(k) retirement plan
Vacation pay
Employee vehicle purchase program
Opportunities for advancement and training
Long-term job stability
Supportive, team-oriented work environment

Responsibilities

• Provide service and customer support during on-site visits
• Diagnose, test, and repair vehicles using computerized diagnostic equipment
• Perform inspections, scheduled maintenance, and repairs following company and manufacturer standards
• Carry out light and medium-duty repairs in areas such as: Heating and air conditioning, Electrical and electronic systems, Brakes, drivetrain, suspension, and steering, Transmissions and transaxles, Gas and diesel engine performance repairs
• Submit accurate work orders and documentation in a timely manner
• Evaluate vehicles for maintenance, warranty, or upgrades
• Train customers on product use and maintenance when required
• Respond promptly to customer issues and maintain strong communication
• Operate shop equipment safely and maintain a clean, organized work area
• Achieve and maintain an efficiency level of 85% or greater

Qualifications

• High school diploma or equivalent
• Minimum 2 years of experience in an automotive service facility (light or medium duty)
• Experience in one or more areas: Automobile (A1-9), Medium/Heavy Truck (T1-8), School Bus (S1-7), Transit Bus (H1-8)
• Able to obtain a Commercial Driver’s License with passenger and air brake endorsements
• Must pass ASE certification tests
• Strong diagnostic and repair skills with the ability to work independently
• Professional, customer-focused attitude with strong communication skills
• Leadership qualities and the ability to train or mentor when needed
• Punctual, reliable, and detail-oriented