Automotive Mobile Diagnostic Technician

Job Summary

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Responsibilities

• Applies technical knowledge to assist customers
• Answers inbound and outbound phone calls in support of Autel scanning unit
• Answers technical questions relating to the scanning procedures of the Autel unit
• Congducts research to understand, explain, and resolve technology issues on the vehicle

Benefits

• Immediate eligibility for medical, dental and vision benefits
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid vacation & holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid skilled trainings and certifications – I-CAR and ASE
• Sign-on bonus of up to $2,000, based on expertise and experience

Requirements

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

Abilities/Skills/Knowledge

• Minimum age requirement of 21+
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Ability to provide personable, friendly customer service to internal and external customers