AUTOMOTIVE LUBE TECHNICIAN - COMMERCE, MICHIGAN, UNITED STATES

About the Role

We are a growing business committed to family, employee growth, environmental protection, and community involvement. As a Lube & Oil Technician, you will perform lube-related services for customers in a professional and efficient manner.

Responsibilities

• Devote yourself to ensuring customer satisfaction.
• Determine management, production, and quality requirements by asking questions and listening.
• Follow lawful directions from supervisors and adhere to work rules and procedures.
• Interact well with others and positively influence employee morale.
• Uphold the company’s non-disclosure and confidentiality policies.
• Perform lube, oil filter services, and vehicle inspections professionally.
• Provide excellent customer service for all customers, both external and internal.
• Maintain equipment in good working condition and keep the work area safe, clean, and organized.
• Receive service assignments from the service writer or service manager.
• Complete 'lube' work within the allotted time and set efficiency goals.
• Maintain a clean, efficient work area and assist in keeping the shop neat and organized.
• Ensure proper paperwork is completed and filed after every job.
• Keep technical qualifications current by completing required training programs.
• Ensure the vehicle is cleaner when returned to the customer than when it was dropped off.
• Attend company meetings as required and participate in performance management.
• Establish personal performance goals consistent with company standards.
• Review and analyze daily, weekly, monthly, and yearly performance to improve time management.
• Understand business terminology and stay updated on technology changes in products and services.
• Know and comply with federal, state, and local requirements governing the company’s business.

Requirements

• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet the company’s production and quality standards.
• Willingness to work evenings, weekends, and holidays as required.

Skills

• Customer service orientation.
• Ability to follow directions and work rules.
• Teamwork and positive influence on morale.
• Time management and goal-setting.
• Technical proficiency in lube and oil services.

Benefits

• Competitive compensation.
• Employee referral program.
• Employee discounts on sales and service.
• Comprehensive benefits package (Medical, Dental, Vision, Employer-Paid Life/AD&D, Employee Assistance Program, Pet Insurance).
• Voluntary benefits (Flexible Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection).
• 401(k) with employer match.
• Holiday Savings Program with employer match.
• Paid Time Off.
• Holiday pay.

Physical Requirements

• Occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• Occasionally required to walk, sit, and talk or hear.
• Frequently lift and/or move up to 25 pounds; occasionally lift up to 100 pounds.

About the Company

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers, and 34 Michigan retail locations, employing nearly 2,500 individuals. Our mission is to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. We represent brands such as Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen.

Our core values are Accountability, Responsibility, Respect, Communication, Teamwork, and Passion. LaFontaine Automotive Group is an equal opportunity employer.