Automotive License/Title Clerk

Responsibilities

• Process titles and registrations: Handle new and used vehicle titles, verify ownership, and ensure compliance with state titling laws
• Verify documentation: Check accuracy of title, registration, and lien documents; resolve discrepancies
• Cook with DMV: Submit legal transfer documents and liaise with state agencies to ensure compliance
• Manage transactions: Process dealer trades, wholesale transactions, and repossessions; prepare Certificates of Origin and stock cards
• Financial handling: Calculate and collect fees for transfers and registrations; prepare payoff checks and bills for dealer trades
• Record keeping: Maintain detailed records of title and registration transactions, outstanding title work, and vehicle inventory
• Customer service: Assist customers with title and registration questions, provide clear explanations, and resolve issues promptly
• Regulatory compliance: Stay updated on new title and licensing regulations; attend training sessions and update procedures accordingly

Requirements

• Experience is preferred
• Microsoft Excel and Word proficiency
• Able to research and analyze information
• Detail oriented and organized
• A positive attitude and professional appearance
• Good communication and customer service skills
• A high school diploma or equivalent
• A valid driver's license and a good driving record

Benefits

• Competitive pay based on experience
• 401(k) with company match
• Medical and dental insurance
• Paid vacation and holidays
• 5-day work week, closed on Sundays
• Employee discounts
• Career advancement