Automotive Internet Sales Representative Wanted at Livermore Auto Group

About the role

If you're looking for an opportunity to join the automotive industry as a valued team member, your search is complete. Livermore Ford Lincoln Alfa Romeo & Maserati has a great history of providing excellent career opportunities in the Northern California area for sharp, energetic people.

Responsibilities

• Handle all incoming internet inquiries and internet phone leads.
• Respond to emails in a professional, well-spoken manner.
• Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness.
• Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointments for a proper vehicle demonstration.
• Direct customers to product information resources, including those available on the internet.
• Deliver inquiries/messages intended for other sales personnel and departments promptly.
• Approach and greet customers with a smile and positive attitude. Build rapport to determine the needs of the customer by listening and asking questions.
• Describe all optional equipment available for customer purchase.
• Build strong rapport with customers.
• Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles.
• Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards.
• Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis.
• Respond to and/or resolve customer issues related to orders and products.
• Maintain professional growth and development by keeping abreast of product knowledge.

Requirements

• High school diploma or equivalent is required.
• Comfortable with compensation based on commission sales.
• Enthusiastic with high energy throughout the sales workday.
• Outgoing with a friendly personality, especially while handling objections and negotiating pricing.
• Possess strong communication skills.
• Must have a clean and valid driver’s license.
• Must be willing to submit to a drug screen prior to employment.

Benefits

• Paid training and development.
• Medical, vision, and dental benefits.
• 401(k) with company match.
• Paid holidays.
• Employee appreciation lunches.
• Employee bonus for referrals.
• Employee discounts.
• Excellent culture.
• Room for growth.