Automotive Facilities Inspector

About the role

An Automotive Facilities Inspector Trainee investigates and seeks resolution of consumer complaints involving automotive services and periodically inspects service providers for licensure compliance. Candidates will be required to work in one or more counties within the assigned region.

Responsibilities

• Obtains information concerning consumer complaints by reviewing complaint files, interviewing complainants, and soliciting third-party information.
• Obtains and evaluates respondents' version of the events under dispute.
• Examines vehicles and components to determine the nature, extent, and necessity of work performed, using appropriate test equipment and disassembling portions of vehicles.
• Examines invoices, bills of sale, purchase orders, and related documents to determine whether the quality and type of repair or maintenance work and related charges conform with written estimates and work orders.
• Acts as mediator between consumers and automotive facilities in cases where no illegality is uncovered.
• Gathers, labels, and prepares evidence.
• Prepares narrative case reports of findings and makes appropriate recommendations regarding actions to be taken.
• Testifies at administrative hearings and may make recommendations to the hearing officer concerning appropriate restitution.
• May serve as an expert witness at court proceedings.
• Conducts original inspections and periodic program audits of licensed or regulated automotive facilities to ensure compliance with all applicable laws, rules, and regulations.

Requirements

To be eligible for appointment, candidates must meet one of the following conditions:

• NY HELPS:
  • Automotive Facilities Inspector, G-16: Five years of experience as an automotive mechanic, automotive diagnostician, or automotive technician instructor, which must have included diagnosis and repair of On-Board Diagnostic 2 (OBD2) Systems.
  • Automotive Facilities Inspector Trainee 2, G-NS (Equated to G-15): Four years of experience as described above.
  • Automotive Facilities Inspector Trainee 1, G-NS (Equated to G-14): Three years of experience as described above.
• Transfer: One year of permanent, contingent-permanent, or 55b/c service allocated to a G-12 or higher eligible for transfer and deemed administrative under Section 52.6 of the Civil Service Law; or in a title approved for transfer under Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.
• Reinstatement: If you previously served in this title or in a title otherwise transferable to this title, you may be reinstated pursuant to Civil Service Law. If you left state service less than one year ago, the reinstatement request from a state agency will usually be approved by the Department of Civil Service. If you left state service more than one year ago, the reinstatement must also be approved by the Civil Service Commission.
• 55b/c Appointment: This position is eligible for 55b/c designation, and candidates with 55b/c eligibility are encouraged to apply. Candidates must possess the minimum qualifications and a current 55b/c eligibility letter.

For 55b/c consideration, candidates must satisfy at least one of the Open Competitive qualifications listed.

Locations

• Region 1: Suffolk and Nassau counties.
• Region 6: Kings, Queens, and Richmond counties.

Additional Information

The Automotive Facilities Inspector title series may require proficiency in various languages, including Chinese, Creole, Italian, Korean, Russian, and Spanish. For language-specific titles, proficiency in the required language is mandatory.