Automotive Document Processor - Hyundai Southwest Houston
Group 1 Automotive · Houston, TX · Yesterday
Legal$18/hrFull-time
About the role
Group 1 Hyundai Southwest Houston is seeking a Document Processor to support the Virtual Finance Manager process and Accounting team.
Responsibilities
- Load the deal into the virtual queue and initiate the Zoom call for the Virtual Finance Manager (VFM).
- Transition the customer to the Virtual Finance Manager and clearly set expectations for the Virtual Finance Interface (VFI) process.
- Accurately prepare all federal, state, and dealership paperwork related to the transaction, and submit it to the Accounting Department in a timely manner.
- Resolve documentation issues with the Accounting Department, including correcting paperwork errors and addressing held offerings.
- Process and monitor the funding of finance contracts within established time frames.
- Secure and finalize all transactions in a legal, ethical, and efficient manner while maintaining high productivity.
- Work effectively in a fast-paced environment, demonstrating strong attention to detail and excellent communication skills.
- Maintain proficiency with commonly used computer programs and systems that integrate with dealership operations and financial institutions.
- Build and maintain strong relationships with the accounting team, Sales team, and management.
- Consistently demonstrate behaviors aligned with the Company’s Values in all interactions with coworkers and vendors.
Qualifications
- Automotive Sales experience is required.
- Bilingual in English and Spanish is required to communicate effectively with customers and team members.
- Strong verbal, written, and interpersonal communication skills, with the ability to interact effectively at all levels inside and outside the organization.
- Highly self-motivated with exceptional customer-facing abilities.
- Positive attitude with a high-energy, professional demeanor.
- Professional appearance and strong work ethic.
- Ability to work a flexible schedule, including evenings and weekends.
- Experience with Darwin and CDK systems is a plus.