Jobs · Customer Service · Minnesota

Automotive Customer Service Representative / Shuttle Driver| Weekends Off & Part Time | Lakeville and Savage

Christian Brothers Automotive · Lakeville, MN · 3 wk ago
On-siteCustomer ServicePart-time

About the Role

As an Automotive Customer Service Representative / Shuttle Driver with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You play a large role in building relationships with our customers, as they see you every time they invest in their vehicle.

Responsibilities

  • Desire to learn automotive repair service terminology and processes
  • Check guests in and out
  • Answer phone calls and schedule appointments
  • Provide safe shuttle service for our valued guests
  • Treat our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
  • Assist the shop with receiving, processing, incoming and outgoing parts and other errands as needed
  • Keep the facility clean and organized
  • Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
  • Direct, coordinate, and participate in performing guest service activities as dictated by workload
  • Serve as a community ambassador for the store through creating authentic relationships and partnerships
  • Follow all safety policies and procedures
  • Other duties as assigned

Requirements

  • Proven successful customer service experience is required; driven to serve others
  • Must have strong interpersonal skills to effectively communicate with our staff, vendors, and guests
  • Valid state driver's license
  • Meet required insurance driving record parameters
  • Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)
  • Ability to seek and accept coaching and direction
  • Ability to multitask and meet deadlines
  • Proficient with Microsoft Office Suite or related software

Qualifications

Physical Requirements

  • Frequently required to sit, stand, walk, talk, and hear
  • Occasionally required to balance, stoop, kneel, and/or crouch
  • Must occasionally lift and/or move up to 50 pounds
  • Specific vision abilities required include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
  • Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.

Benefits

  • Closed every weekend to spend time with family & friends
  • Local owner onsite daily
  • Ongoing training & career advancement
  • Employee discount
  • Chaplain care support available
  • Employee appreciation events
  • Flexible schedule offered – two shifts available
  • Employee point store access – redeem your training points for awesome swag & rewards
  • Continuous training available through the CBA Flywheel Learning System

Schedule

Monday through Friday, 7:00 a.m. – 6:00 p.m.

About Us

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.

Locations: 17470 Dodd BLVD, Lakeville MN 55044 and 6301 Loftus Lane, Savage MN 55378

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