AUTOMOTIVE BILLER - TITLE CLERK - PLYMOUTH, MICHIGAN, UNITED STATES

About the Role

Join a growing business committed to family, employee development, environmental protection, and community involvement. The Automotive Biller / Title Clerk processes car deals and prepares legal transfer documents for the Department of Motor Vehicles (DMV).

Responsibilities

• Processes all new and used vehicles for registration in the state in which they will be titled.
• Handles Computerized Vehicle Registration (CVR) for new and used car purchases.
• Prepares tax and title documents.
• Submits all legal transfer work to the Department of Motor Vehicles (DMV).
• Verifies that funds have been collected and the correct lienholder paid off before processing title applications.
• Checks for accuracy in applications and ensures all information is complete.
• Prepares payoff checks for new vehicles and trade-ins.
• Bills out all dealer trades and prepares Certificates of Origin.
• Maintains a system to verify out-of-state titles.
• Compiles and maintains a complete list of all outstanding title work.
• Reports to management on the status of any missing or problem titles and provides a current list of outstanding titles to the comptroller at the end of the month.
• Signs over titles for all wholesalers who have paid in full.
• Prepares a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work.
• Prepares stock cards for new and used vehicles.
• Posts vehicle sales and purchases.
• Processes/registers all vehicle warranties and extended service contracts, maintaining a log of all contracts processed and mailed.
• Processes yearly renewal of dealer tags in conjunction with the comptroller.
• Stays abreast of title regulations by attending seminars and training on title regulations.
• Cross-trains others to handle title clerk daily responsibilities.
• Conducts periodic training sessions for F&I managers and sales personnel regarding title regulations and procedures.
• Issues written memos to managers and sales personnel whenever regulations change.
• Directs title runner in daily routines.
• Prepares invoices listing items sold and services provided, amounts due, and credit terms.
• Issues credit memorandums to indicate returned or incorrectly billed merchandise.
• Prepares credit forms for customers or finance companies.
• Posts transactions to accounting records such as worksheets, ledgers, and computer files.
• Accesses computer files and compiles reports as requested.
• Performs other tasks as assigned.

Requirements

• High School Diploma or GED.
• 2 years of office clerical work and automotive dealer trade experience preferred.

Skills & Qualifications

• General telephone skills.
• Typing and documentation skills.
• Good verbal and written communication.
• Dependability and attention to detail.

Benefits

• Competitive compensation.
• Employee Referral Program.
• Employee discounts on sales and service.
• Benefits Package: Medical, Dental, Vision, Employer-Paid Life/AD&D, Employee Assistance Program, Pet Insurance.
• Voluntary Benefits: Flexible Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection.
• 401(k) with employer match.
• Holiday Savings Program with employer match.
• Paid Time Off.
• Holiday Pay.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 10 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.

About the Company

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers, and 34 Michigan retail locations, employing nearly 2,500 individuals. The group’s mission is to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. LaFontaine represents brands such as Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen.