Automotive Biller - Title Clerk - Plymouth, Michigan, United States

About the role

The Automotive Biller / Title Clerk processes car deals and prepares legal transfer of documents for the Department of Motor Vehicles (DMV).

Responsibilities

• Processes all new and used vehicles for registration in the state in which they will be titled.
• Computerized Vehicle Registration (CVR) process for new and used car purchases.
• Prepares tax and title documents.
• Sends all legal transfer work to the Department of Motor Vehicles (DMV).
• Verifies that funds have been collected and the correct lienholder paid off before processing title applications.
• Checks for accuracy in the application and ensures that all information is complete.
• Prepares payoff checks for new vehicles and trade-ins.
• Bills out all dealer trades and prepares Certificates of Origin.
• Maintains a system to verify out-of-state titles.
• Compiles and maintains a complete list of all outstanding title work.
• Reports to management on the status of any missing or problem titles and provides a current list of outstanding titles to the comptroller at the end of the month.
• Signed over titles for all wholesalers who have paid in full.
• Prepares a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work.
• Prepares stock cards for new and used vehicles.
• Processes/registers all vehicle warranties and extended service contracts, maintaining a log of all contracts processed and mailed.
• Processes yearly renewal of dealer tags in conjunction with comptroller.
• Stays abreast of title regulations.
• Attends seminars held by local licensing bureaus and any available training on title regulations.
• Cross-trains others to handle title clerk daily responsibilities.
• Conducts periodic training sessions for F&I managers and sales personnel regarding title regulations and procedures and issues a written memo to managers and all sales personnel whenever regulations change.
• Directs title runner in daily routines.
• Prepares invoices listing items sold and service provided, amounts due and credit terms.
• Issues credit memorandums to indicate returned or incorrectly billed merchandise.
• Prepares credit forms for customers or finance companies.
• Posts transactions to accounting records such as worksheet, ledger, and computer files.
• Accesses computer files and compiles reports as requested.
• Other tasks as assigned.

Qualifications

• A high school diploma or GED.
• Two years of office clerical work and automotive dealer traders experience preferred.

Skills

• General telephone skills.
• Typing.
• Documentation skills.
• Good verbal and written communication.
• Dependability.
• Attention to detail.

Benefits

• Competitive compensation.
• Employee referral program.
• Employee discounts on sales and service.
• Benefits package (medical, dental, vision, employer-paid life/AD&D, employee assistance program, pet insurance).
• Voluntary benefits (flex spending account, life/AD&D, short-term and long-term disability, critical illness, accident insurance, legal & identity theft protection).
• 401(k) and employer match.
• Holiday savings program with employer match.
• Paid time off.
• Holiday pay.

Pay

Details on pay are not specified in the job description.

Schedule

Schedule details are not specified in the job description.

Company Information

The LaFontaine Automotive Group was founded in 1980 by Michael Sr. and Maureen LaFontaine. The group includes 54 retail franchises, 9 collision centers, and 34 Michigan retail locations. It employs nearly 2,500 individuals and is committed to personalizing the automotive experience by building lifelong relationships that connect families and strengthen communities. The company actively participates in and contributes to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The LaFontaine Family Deal emphasizes treating every customer like they are members of their family. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The company is an equal opportunity employer.