Automotive Appointment Coordinator
Ciocca Automotive · Flemington, NJ · 2 mo ago
On-siteManagementFull-time
Responsibilities
- Manage inbound service appointment phone calls
- Make outbound appointment calls with dealer provided prospecting list
- Check vehicle service history and look for open recalls
- Advises customers of recommended services
- Establish relationships with customers
Qualifications
- Previous experience in a customer service-related field is welcomed, but not required
- An excellent teammate with a collaborative attitude and eagerness to improve
- Lets customers know their needs and concerns
- Builds rapport with clients
- Extraverts and friendly attitude
- Prompt and courteous demeanor
Benefits
- Employee discounts: purchases, repair, service
- 401(k) Retirement Plan (with employer match)
- Employee Referral Bonus Program
- Paid Holidays & Paid Time Off
- Insurance package: including medical, dental, prescription and vision