Automotive Appointment Coordinator

Responsibilities

• Manage inbound service appointment phone calls
• Make outbound appointment calls with dealer provided prospecting list
• Check vehicle service history and look for open recalls
• Advises customers of recommended services
• Establish relationships with customers

Qualifications

• Previous experience in a customer service-related field is welcomed, but not required
• An excellent teammate with a collaborative attitude and eagerness to improve
• Lets customers know their needs and concerns
• Builds rapport with clients
• Extraverts and friendly attitude
• Prompt and courteous demeanor

Benefits

• Employee discounts: purchases, repair, service
• 401(k) Retirement Plan (with employer match)
• Employee Referral Bonus Program
• Paid Holidays & Paid Time Off
• Insurance package: including medical, dental, prescription and vision