Automotive Advanced Service Technician

About the role

We're seeking a highly skilled Advanced Automotive Service Technician who thrives on solving complex vehicle problems, embraces emerging automotive technologies, and takes pride in delivering exceptional customer experiences. This is more than a technician role. We're looking for a professional who can confidently diagnose drivability concerns, electrical issues, advanced engine performance problems, and modern vehicle technology systems while mentoring teammates and consistently delivering high-quality repairs. If you're motivated by challenging diagnostics, continuous learning, strong earnings potential, and the opportunity to be part of a growing organization, we'd like to meet you.

Responsibilities

• Advanced Diagnostics & Repair: Diagnose and repair complex mechanical, electrical, drivability, and performance concerns; troubleshoot engine, transmission, steering, suspension, braking, HVAC, and electronic systems; utilize advanced diagnostic equipment, OEM service information, scan tools, and testing equipment to identify root causes; verify repairs through comprehensive testing and quality inspections
• Modern Vehicle Technology: Diagnose and service vehicle computer systems, sensors, modules, and network communications; perform software updates, calibrations, and programming when required; stay current on hybrid, electric vehicle, and emerging automotive technologies
• Customer & Team Support: Communicate technical findings in a way customers can easily understand; assist service advisors with accurate recommendations and repair estimates; mentor and support developing technicians, helping elevate shop performance and technical expertise
• Quality, Safety & Productivity: Maintain high-quality workmanship while achieving productivity goals; follow all company safety procedures and manufacturer repair standards; accurately document inspections, findings, repairs, and recommendations

Qualifications

• Required Skills: ASE Master Technician, A1 and/or Manufacturer Certified; advanced automotive diagnostic capability; strong electrical and electronic troubleshooting skills; proven engine performance and drivability diagnosis experience; proficiency using scan tools, diagnostic software, and testing equipment; ability to read wiring diagrams, OEM service information, and repair procedures; strong attention to detail and commitment to quality; excellent problem-solving skills; professional communication and customer service abilities; ability to work independently with minimal supervision
• Required Qualifications: ASE Certifications (A1–A8 preferred); ASE Master Technician certification; hybrid and EV experience; advanced engine performance diagnostics experience; leadership or mentoring experience; minimum 3+ years of hands-on automotive repair experience

What Success Looks Like

• Diagnose problems accurately the first time
• Consistently minimize comebacks
• Maintain strong productivity and efficiency
• Earn customer trust through honesty and transparency
• Continuously develop their technical expertise
• Help elevate the technicians around them

Why Join Us?

We are redefining the automotive service experience through a technology-forward approach that prioritizes both customer experience and workforce engagement. We provide our technicians with the tools, support, training, and opportunities needed to build a rewarding long-term career in automotive service.

Benefits

• Competitive compensation
• Weekly payroll
• Medical, dental, and vision options
• 401(k) and Roth retirement plans
• Paid time off and holidays
• Ongoing training and professional development
• Career advancement opportunities