Automotive Advanced Service Technician
FastLap Group · Natick, MA · 1 mo ago
On-siteManagementFull-time
About the Role
We are seeking a skilled B‑Level Automotive Technician to perform diagnostics, repairs, and maintenance across a wide range of vehicle systems while delivering outstanding customer service and quality workmanship. The ideal candidate works independently on most repair and diagnostic concerns, values teamwork, continuous improvement, and career growth, and is motivated by problem‑solving, strong earning potential, and the opportunity to expand technical expertise.
Responsibilities
- Diagnostics & Repair: Diagnose and repair a wide variety of vehicle concerns; perform brake, steering, suspension, cooling system, and drivability repairs; troubleshoot electrical and engine performance issues; utilize scan tools, testing equipment, and service information to identify root causes; verify repairs through testing and quality inspections.
- Vehicle Maintenance & Service: Perform maintenance services according to manufacturer specifications; conduct comprehensive vehicle inspections; identify and recommend needed repairs and maintenance services; maintain accurate repair and inspection documentation.
- Customer & Team Support: Communicate vehicle concerns and repair recommendations clearly; assist service advisors with accurate repair information; support and collaborate with fellow technicians; help less‑experienced technicians when needed.
- Quality, Safety & Productivity: Maintain high‑quality workmanship while achieving productivity goals; follow company safety policies and manufacturer repair procedures; keep work areas clean, organized, and professional; minimize comebacks through accurate diagnosis and repairs.
Requirements
Required Skills
- Advanced diagnostic & troubleshooting skills
- Brake, steering, and suspension repair
- Electrical system diagnosis and repair
- Engine performance and drivability diagnostics
- A/C and cooling system service & repair
Desired Skills
- ASE certifications (A4‑A8 preferred)
- CAN bus and network diagnostics
- Alignment and advanced suspension experience
- Digital Vehicle Inspection (DVI) experience
- Ability to mentor and assist junior technicians
Required Qualifications
- Minimum 3+ years of automotive repair experience (preferred)
- Strong diagnostic and problem‑solving abilities
- Valid driver’s license with acceptable driving record
- Ability to independently complete most repair orders
- Own basic technician tools
- Strong attention to detail and commitment to quality
Preferred Qualifications
- ASE certifications
- Advanced electrical diagnostic experience
- Alignment certification or experience
- Experience with shop management and inspection software
- Leadership or mentoring experience
Success Indicators
- Accurately diagnose and repair vehicle concerns
- Consistently maintain strong productivity and efficiency
- Deliver high‑quality repairs with minimal comebacks
- Communicate effectively with advisors and teammates
- Continue developing diagnostic and technical skills
- Contribute positively to shop culture and performance
Benefits
- Competitive compensation
- Weekly payroll
- Medical, dental, and vision options
- 401(k) and Roth retirement plans
- Paid time off and holidays
- Ongoing training and professional development
- Career advancement opportunities
- Employee discounts