Automation Testing Engineer

About the role

At Transform9, a broken call flow means a patient can't reach their doctor. Quality isn't just a process concern — it's a patient safety concern. As a senior automation testing engineer, you'll own the test strategy and automation infrastructure for a real-time voice AI platform, ensuring that every agent behavior, integration point, and call flow performs exactly as expected before it ever reaches a live patient.

Responsibilities

• Design, build, and maintain the automated test infrastructure for Transform9's voice AI platform — unit, integration, end-to-end, and load/performance testing
• Develop test frameworks and tooling that enable the broader engineering team to write and run reliable tests efficiently
• Define and enforce quality standards and testing best practices across engineering teams
• Build simulation and regression frameworks for real-time voice and conversational AI scenarios
• Partner with platform, provisioning, and integrations teams to ensure test coverage across all system boundaries
• Own test environments and CI/CD pipeline integration for automated test execution
• Investigate and triage production quality issues; drive root cause analysis and prevention
• Develop testing approaches that satisfy HIPAA and healthcare compliance requirements

Requirements

• 10+ years in software quality engineering, with a strong focus on test automation
• Proven experience designing and owning test automation frameworks from the ground up
• Proficiency in Python, TypeScript, or equivalent; strong scripting and tooling skills
• Experience with CI/CD integration (GitHub Actions, Jenkins, or equivalent)
• Deep understanding of testing strategies across unit, integration, and end-to-end layers
• Strong analytical and debugging skills — able to diagnose failures in complex distributed systems
• Experience testing APIs, backend services, and event-driven architectures
• Track record of raising quality standards across a team, not just writing tests

Benefits

• Top-tier health coverage: medical, dental & vision
• 401(k)
• Paid time off + holidays, and paid parental leave