Automation System Operator

About the role

Symbotic is currently seeking an Automation System Operator to monitor and operate our automated material handling system. This role is part of the site operations team, which is part of the Customer Operations organization. The Customer Operations organization leads the day-to-day operations of Symbotic’s robotic material handling system and drives operational excellence by engaging and partnering with onsite customers.

Responsibilities

• Ensure safety commitments in compliance with OSHA, Symbotic, and customers' processes and procedures are met daily.
• Maintain system performance and availability of both personnel and automated robotic vehicles.
• Work with customers to schedule and produce orders and receive inventory.
• Troubleshoot system stoppages and determine best course of action to maintain system uptime.
• Effectively communicate and troubleshoot software issues with off-site Symbotic software engineers and on-site management team.
• Operate system via custom GUI.
• Ensure safe and proper operation of system.
• Plan daily activities and coordinate system maintenance with maintenance personnel and Automation Manager based upon daily needs of warehouse operations.
• Maintain accurate logs of major events.
• Become the on-site software expert with an excellent understanding of system interrelations and consequences.
• Assess cause of automated robotic vehicle failure, examine log files and take detailed notes and alert service personnel.
• Aid and train other automation team operators in troubleshooting and repairs of any equipment as required, consistent with level of experience and training.
• Communicate with tier support to drive system production.

Requirements

• Minimum of 3 years in a computer or automation environment desired.
• Ability to direct and guide employees daily standard work.
• Effective detail-oriented communicator.
• A desire to learn new equipment and assist team members as needed.
• Takes critical feedback and recognition positively.
• Ability to multi-task and perform multiple job functions at once.
• A high sense of urgency.
• Literate, written and verbal, in English Language.

Qualifications

• Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.
• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes.
• Must be capable of working in environments with frequent ability to safely and efficiently lift items weighing up to 50lbs and move items weighing up to 80lbs.
• Frequent ability to safely and efficiently lift items weighing up to 50lbs and move items weighing up to 80lbs.
• Must be capable of standing/walking for up to 10-12 hours and is frequently required to walk and reach with hands and arms.
• Must be capable of working at heights of up to 45 feet and within restrictive areas of 24 inches.
• Must be capable of occasionally and/or continuously feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet.
• Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.

Skills

• Strong communication skills.
• Detail-oriented and problem-solving abilities.
• Ability to work independently and as part of a team.
• Knowledge of OSHA and Symbotic safety standards.
• Basic understanding of robotics and automation systems.

Benefits

Our compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Pay

The base range for this position in the posted location is $25.50 - $28.00 per hour. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Schedule

Hours may vary based on operational needs.