Automation Service Engineer II

Position Summary

The Automation Service Engineer II role provides laboratory service and support to the Operations and Development labs across Guardant Health’s multiple locations. In this role, the candidate will perform equipment installations, qualifications, maintenance, and troubleshooting of complex laboratory automation systems, including liquid handlers and other instrumentation used within a sequencing workflow. If selected, the candidate will utilize their technical skills to provide world-class customer service, while complying with quality and regulatory requirements. As an Automation Service Engineer II, the candidate will help train other team members, both within Automation Service Engineering as well as other operators from cross-functional departments. The selected candidate shall utilize past experiences to help foster a continuous improvement culture by proposing ideas and helping to drive them to fruition. In this position, he/she will contribute to ensuring instrument reliability, equipment capacity, and streamlined workflows.

Required Qualifications

• BS degree in engineering or scientific discipline, or equivalent
• 3–5+ years of relevant service/support experience
• Minimum of 3 years of laboratory equipment support experience
• Strong troubleshooting and root cause analysis skills
• Experience supporting Hamilton liquid handlers, Qiagen QiaSymphony, Agilent TapeStation, Illumina sequencers, and other laboratory equipment used within a sequencing workflow
• Experience authoring and executing PM, IQ, OQ, PQ, and repair documentation
• Experience driving root cause analysis
• Experience implementing continuous improvements
• High-throughput automation/workcell experience preferred
• Experience working in a regulated environment (CLIA, CAP, GMP, FDA)
• Strong documentation practices (GDP)
• Experience with Lean Manufacturing and Six Sigma methodologies preferred
• Ability to travel up to 20%

AI & Digital Fluency

Demonstrate curiosity, sound judgment, and the ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements to improve the efficiency, effectiveness, and quality of work.

Hybrid Work Model

This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.

Pay

The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need.

• Primary Location: Redwood City, CA
  Base Pay Range: $108,000 - $148,500
• Other US Location(s):
  Base Pay Range: $91,800 - $126,225
• If the role is performed in Colorado, the pay range for this job is:
  Base Pay Range: $97,200 - $133,650

Employee Benefits

Guardant Health offers a comprehensive benefits package that includes:

• Health Insurance
• Retirement Savings Plans
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• Short-Term and Long-Term Disability
• Accidental Death and Dismemberment
• Employee Assistance Program
• Generous Paid Time Off
• Professional Development Opportunities
• Wellness Programs

Work Environment

The majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Equal Opportunity Employer

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.