Automation Service Engineer

About the role

We are seeking a dedicated Field Service Engineer to join our team and play a critical role in the field commissioning of building automation systems at data centers in LaPorte, IN and Elkhart, IN. This role involves working with various systems such as chiller plant controls, HVAC, energy monitoring, and more, using an iPad for diagnostics and system checks.

Responsibilities

• Initiate, install, troubleshoot, and optimize customer systems utilizing advanced Direct Digital Control technology.
• Serve as the local contact for technical issues and lead field operations.
• Provide effective solutions for complex system issues.
• Deliver turnkey project solutions on small to medium projects.
• Ensure proper operation of systems, including controls, sensors, and software.
• Load software and configure trends, alarms, and reports.
• Implement time management strategies to enhance customer satisfaction.
• Communicate and document project status and details for the customer.
• Provide site-specific training to owners and operators on the complete system.

Requirements

• Bachelor's degree, associate degree, or technical/business school certificate in HVAC controls.
• 0 - 2 years of experience in building automation, HVAC controls, or a related field.
• Ability to travel to client sites for training.
• Proficiency in using an electrical multimeter.
• Understanding of HVAC systems, including RTUs, air handlers, and chillers.

Skills

• Experience with building automation software such as WebCTRL.
• Ability to read and understand HVAC mechanical prints.
• Experience with increasingly complex building automation controls.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Pay

The pay range for this position is $30.00 - $55.00/hr.

Schedule

• Standard hours during training are 5 days a week, which may increase to 6-7 days once the centers are operational.
• Initial training involves travel to other customer sites for 3-5 months, followed by on-site work in Indiana.
• Position is based at data centers in LaPorte, IN and Elkhart, IN; workplace type is fully onsite in Muncie, IN.