Automation Field Service Engineer
Koops Automation Systems · Greenville, SC · 3 wk ago
On-siteInformation TechnologyFull-time
What You’ll Do
- Troubleshoot, repair, and upgrade custom automation equipment at customer sites
- Sustain system performance and reliability throughout the equipment lifecycle
- Diagnose issues across mechanical, electrical, pneumatic, hydraulic, and controls systems
- Perform hands-on work with PLCs, HMIs, robots, and vision systems
- Collaborate with internal teams and communicate directly with customers
- Travel to customer sites across North America
- Maintain strong documentation and communication on service activities
- Deliver high-quality service with a focus on customer satisfaction
- A hands-on problem solver who enjoys working in the field
- Someone who needs challenging variety in their work
- Experience troubleshooting and repairing automated equipment in production environments
- Knowledge of controls systems including PLCs, HMIs, robots, and vision systems
- Ability to diagnose and resolve issues across multiple disciplines (mechanical, electrical, controls, etc.)
- Strong communication and interpersonal skills with a customer-focused mindset
- Team-oriented approach
- High standard of integrity and strong problem-solving abilities
- Willingness and ability to travel 35%
- A four-year engineering or technical degree, or equivalent hands-on experience with custom automation equipment
- Experience with controls programming (preferably Allen-Bradley PLCs/HMIs and/or robotic systems)
- Strong analytical and troubleshooting skills across mechanical, electrical, and software systems
- A team that promotes professional and personal growth
- A workplace where you and your work are valued
- An encouraging, people-first culture
- Competitive wages
- Competitive Health, Dental, Vision and Life Insurance
- Wellness incentives
- Cutting-edge technology
- And much more!