Automation Experience Designer
Analyze & Improve Workflows
Analyze current processes and identify opportunities where automation or AI can add value.
Evaluate when to use automation vs. when a human-centered approach is more appropriate.
Build & Apply Automation Solutions
Design and develop solutions using RPA and AI tools (e.g., Power Automate, UiPath, generative AI tools).
Select the right tools for the problem and apply them effectively to streamline work.
Design for the User Experience
Ensure automation solutions are intuitive, usable, and aligned with how people actually work.
Apply human-centered design principles when creating and refining solutions.
Enable & Train Others
Demonstrate how to use automation and AI tools in practical, business-relevant ways.
Lead training sessions (virtual and in-person) and create clear, simple learning materials.
Support teams in adopting new tools and building their own automation capabilities.
Support Project Delivery
Contribute to project planning, timelines, and coordination.
Collaborate with cross-functional teams to implement and scale solutions.
Qualifications
- Bachelor's degree in Business, Engineering, Information Systems, Design, or a related field.
- 1+ years of experience in process improvement, automation, digital transformation, business analysis, or applying AI and automation tools in a professional, internship, or co-op environment.
- Hands-on experience using automation and/or AI tools.
- Able to apply AI tools to solve real problems, not just experiment with them.
- Confidence in explaining and demonstrating tools to others in a clear, engaging way.
- Understanding of process mapping and workflow improvement.
- Strong communication and presentation skills.
Nice to Have
- Experience with tools like Power Automate, UiPath, or similar RPA platforms.
- Familiarity with prompt design or using generative AI effectively in workflows.
- Exposure to project management concepts or tools.