Automation Clerk (Contingent Upon Award)

About Us

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction, and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.

At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!

Position Location

This position is located in Washington DC, Maryland, or Virginia.

About the Role

The Automation Clerk performs administrative and clerical assignments that require subject-matter knowledge and judgment. Work typically involves numerous steps that vary in sequence and requires selecting from alternative methods. The Automation Clerk adapts or interprets guides, manuals, and procedures to complete tasks and refers problems that cannot be resolved using standard procedures to higher-level staff. The position supports administrative operations, maintains records, ensures accuracy of reports, and may guide lower-level clerical personnel.

Responsibilities

• Use subject-matter knowledge and judgment to complete multi-step administrative assignments.
• Select appropriate methods and procedures from alternatives to complete tasks effectively.
• Assist in a variety of administrative and clerical matters.
• Maintain a wide range of financial, statistical, or operational records.
• Verify statistical reports and administrative documents for accuracy and completeness.
• Handle, resolve, and adjust routine complaints related to administrative processes.
• Refer nonstandard or unresolved issues to higher-level staff when problems require more than adapting existing guides or procedures.
• May direct or provide guidance to lower-level clerks in completing routine administrative tasks.
• Perform other related duties as required.

Requirements

• Ability to interpret and adapt substantive guides, manuals, or procedures to complete assignments.
• Knowledge of office operations, administrative processes, and recordkeeping procedures.
• Ability to maintain diverse records accurately and verify statistical or operational reports.
• Strong communication and problem-solving skills, including ability to handle routine complaints.
• Ability to guide and direct lower-level clerical staff when needed.
• Judgment and capability to determine when issues must be elevated beyond standard procedural interpretation.

Benefits

Chugach Government Solutions empowers employees through a competitive compensation and benefits package, professional growth opportunities, and truthful communication.