Automation & AI Technology Experience Intern

Essential Duties And Responsibilities

• Apply LEAN principles and value stream mapping to analyze current technology experience processes and identify automation opportunities
• Aid in designing and implementing automation solutions to improve workflow efficiency and reduce manual effort
• Support initiatives to shift work to Level 0 through self-service and automated solutions, enhancing overall service delivery
• Collaborate with cross-functional teams to optimize processes, increase operational flow, and improve user experience

Qualifications

• Currently pursuing or recently completed a bachelor’s or master’s degree in data Analytics, Business Analytics, Computer Science, Economics, Engineering, or a related field
• Internship or project-based experience working with data, analytics, AI tools, or business strategy
• Strong interest in enterprise analytics, applied AI, and using data to drive operational decision-making

Skills And Abilities

• An analytical and problem-solving mindset with the ability to break down complex, loosely defined problems
• The ability to present insights clearly to technical and non-technical audiences
• Experience working with relational databases