AI & Automation Intern

Essential Duties and Responsibilities

• Assist in the evaluation, development, testing, implementation, and documentation of automation and AI-driven solutions that support business operations and process improvement initiatives.
• Support database administration, reporting, and data analysis activities, including SQL query development, data validation, and troubleshooting.
• Participate in IT infrastructure projects, hardware deployments, workstation setup, software installations, and technology implementation efforts.
• Provide technical support for hardware, software, network connectivity, printing, and user access issues while maintaining service request documentation.
• Collaborate with business users and IT team members to identify operational challenges and recommend technology-based solutions.
• Maintain technical documentation, process documentation, and system-related records as required.
• Support continuous improvement initiatives that reduce manual effort, increase efficiency, and improve data accuracy.
• Respond to and resolve assigned IT support requests in a timely and professional manner.

Qualifications

• Currently pursuing a Bachelor's Degree in Information Technology, Computer Science, Information Systems, Data Analytics, Engineering, Artificial Intelligence, or a related field.
• Previous internship, academic project, or practical experience in information technology, automation, artificial intelligence, data analytics, or a related field preferred.
• Exposure to AI platforms, SQL, programming languages, or technical support activities preferred.
• Mechanical or manufacturing environment experience is a plus but not required.
• Working knowledge of computer hardware, software, operating systems, and networking fundamentals.
• Familiarity with workflow automation platforms such as Microsoft Power Automate, Power Apps, UiPath, or similar technologies.
• Exposure to programming or scripting languages such as Python, PowerShell, JavaScript, or VBA.
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to learn new technologies and adapt to changing business requirements.

Physical Demands

• Occasional standing, walking, bending, reaching, and lifting.
• Ability to lift and move equipment weighing up to 25 pounds.

Work Environment

• Office and manufacturing environment.
• May be exposed to moderate noise levels when supporting equipment in manufacturing areas.
• Appropriate Personal Protective Equipment (PPE) may be required when entering manufacturing areas in accordance with company safety policies.