Automatic Door Service Technician

Responsibilities

• Aid and perform maintenance efficiently and effectively on door equipment including automatic doors, entrance doors, handles, and closers.
• Learn to diagnose faulty equipment and apply knowledge of functional operation of units and systems to identify the extent and cause of malfunction.
• Work with the dispatch team and other departments.
• Understand the safe use of equipment and tools in compliance with OSHA standards.
• Complete work orders on computer-based documents according to established procedures.
• Project a positive image when interacting with customers, employees, and management in a cooperative, supportive, and courteous manner.
• Communicate and work with the parts and sales departments to ensure the customer's needs are being met; immediately report any potential customer issues that need to be addressed and communicate positively and courteously with our customers.
• Travel throughout the coverage area during the workday.
• Drive safely and efficiently from point to point in the service area.
• Proactively support our safety program and initiatives, comply with all safety policies and procedures, and ensure utilization of safe work practices on site, in the warehouse, and in the office.
• Perform work in a variety of customer environments including exposure to elements and in-climate weather.
• Perform all other duties assigned.

Qualifications

• A high school diploma or GED is required.
• Mechanical and electrical skills are required; troubleshooting experience is preferred.
• The ability to read and interpret safety rules, manuals, and procedures; write basic reports; and communicate clearly with customers and team members is necessary.
• Able to perform basic math and read a tape measure.
• Strong problem-solving skills with the ability to follow written, verbal, diagram, or schedule-based instructions.
• A valid driver’s license is required; must obtain AAADM certification (ANSI 156.10 & 156.19) within six months of hire.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee frequently is required to stand; walk; and use hands to finger, handle, or feel.
• The employee is occasionally required to sit.
• The employee must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 150 pounds.
• A two-person lift is required for anything 50 pounds and more.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Must be capable of working at heights to service doors and operators using ladders.

About Us

Door Services Corporation is a trusted provider of pedestrian door repair, service, and installation. With over 50 years of combined expertise, our certified AAADM inspectors service all automatic door types. We're committed to quality, reliability, and long-term partnerships offering 24/7 emergency support across our coverage areas. Visit us at https://doorservicescorporation.com. We are an Equal Opportunity Employer and do not discriminate against applicants or employees based on any protected characteristic under federal, state, or local laws. Reasonable accommodations are available upon request.