Automatic Door Service Technician

Responsibilities

• Aid and perform maintenance efficiently and effectively on door equipment including automatic doors, entrance doors, handles, and closers.
• Learn to diagnose faulty equipment and apply knowledge of functional operation of units and systems to identify the extent and cause of malfunction.
• Work with the dispatch team and other departments.
• Understand the safe use of equipment and tools in compliance with OSHA standards.
• Complete work orders on computer-based documents according to established procedures.
• Project a positive image when interacting with customers, employees, and management in a cooperative, supportive, and courteous manner.
• Communicate and work with the parts and sales departments to ensure the customer's needs are being met; immediately report any potential customer issues that need to be addressed and communicate positively and courteously with our customers.
• Travel throughout the coverage area during the workday.
• Drive safely and efficiently from point to point in the service area.
• Proactively support our safety program and initiatives, comply with all safety policies and procedures, and ensure the utilization of safe work practices on site, in the warehouse, and in the office.
• Perform work in a variety of customer environments including exposure to elements and in-climate weather.
• Perform all other duties assigned.

Qualifications

• A high school diploma or GED is required.
• Mechanical and electrical skills are required; troubleshooting experience is preferred.
• The ability to read and interpret safety rules, manuals, and procedures; write basic reports; and communicate clearly with customers and team members is necessary.
• Able to perform basic math and read a tape measure.
• Strong problem-solving skills with the ability to follow written, verbal, diagram, or schedule-based instructions.
• A valid driver’s license is required; must obtain AAADM certification (ANSI 156.10 & 156.19) within six months of hire.

About the Role

Door Services Corporation is a trusted provider of pedestrian door repair, service, and installation. With over 50 years of combined expertise, our certified AAADM inspectors service all automatic door types. We're committed to quality, reliability, and long-term partnerships, offering 24/7 emergency support across our coverage areas. Visit us at https://doorservicescorporation.com.

About Us The Overhead Door™ Brand is one of the most recognized and respected brands in the garage door industry. For 100 years, the Overhead Door™ Brand has stood for product quality and expertise, as well as professional service. From commercial and industrial upward-lifting doors and access systems to residential garage doors and openers, we combine quality, dependable products with reliable service to consistently give home and business owners confidence and peace of mind. Because we care about safety, we require that all of our garage doors and commercial doors be installed by professionally trained technicians. We offer specialized training on the installation of our doors through ongoing classes offered through ARCAT.

If you are looking to have a garage door or commercial door installed, be sure to look for the Red Ribbon logo from the garage door company you call. If the company does not display the Red Ribbon logo on their advertising, building, trucks, or uniforms, you are not dealing with an authorized distributor of Overhead Door™ products.

About The Team
Your expert partner for pedestrian door service and installation, our company was built on quality products and long-term customer partnerships. Our certified AAADM inspectors have over 50 years of product knowledge and service and repair all makes and models of automatic doors and windows from all manufactures. 24/7 service is available to meet your after hour needs in our designated and expanding coverage areas in North Carolina Central and Eastern Pennsylvania, Virginia, West Virginia, Maryland, New Jersey, Louisiana, Texas. We also have operations in Canada through our Horton Automatics of Ontario servicing greater Toronto, the Ottawa Valley and Southern Ontario.