Automatic Door Service Technician

Responsibilities

• Aid and perform maintenance efficiently and effectively on door equipment including automatic doors, entrance doors, handles, and closers.
• Learn to diagnose faulty equipment and apply knowledge of functional operation of units and systems to identify the extent and cause of malfunction.
• Work with dispatch team and other departments.
• Understand the safe use of equipment and tools in compliance with OSHA standards.
• Complete work orders on computer-based documents according to established procedures.
• Project a positive image when interacting with customers, employees, and management in a cooperative, supportive, and courteous manner.
• Communicate and work with the parts and sales departments to ensure the customer's needs are being met; immediately report any potential customer issues that need to be addressed and communicate positively and courteously with our customers.
• Travel throughout the coverage area during the workday.
• Drive safely and efficiently from point to point in the service area.
• Proactively support our safety program and initiatives, comply with all safety policies and procedures, and ensure utilization of safe work practices on site, in the warehouse, and in the office.
• Perform work in a variety of customer environments including exposure to elements and in-climate weather.
• Perform all other duties assigned.

Qualifications

• A high school diploma or GED required.
• Mechanical and electrical skills required; troubleshooting experience.
• Ability to read and interpret safety rules, manuals, and procedures; write basic reports; and communicate clearly with customers and team members.
• Strong problem-solving skills with the ability to follow written, verbal, diagram, or schedule-based instructions.
• Valid driver’s license required; must obtain AAADM certification (ANSI 156.10 & 156.19) within six months of hire.

About the Role

Door Services Corporation is a trusted provider of pedestrian door repair, service, and installation. With over 50 years of combined expertise, our certified AAADM inspectors service all automatic door types. We're committed to quality, reliability, and long-term partnerships offering 24/7 emergency support across our coverage areas in North Carolina Central and Eastern Pennsylvania, Virginia, West Virginia, Maryland, New Jersey, Louisiana, Texas. We also have operations in Canada through our Horton Automatics of Ontario servicing greater Toronto, the Ottawa Valley, and Southern Ontario.