Autoland - Director, Business Operations & Analytics

About the role

The Director, Business Operations & Performance Analytics will serve as a trusted business partner to senior leadership, providing insights and recommendations that drive revenue growth, profitability, operational effectiveness, and long-term scalability.

Responsibilities

• Analyze performance across consumer sales, dealer partnerships, credit union partnerships, ancillary products, and operational functions.
• Identify trends, risks, opportunities, and key business drivers that may not be visible through existing reporting.
• Develop executive dashboards, KPIs, reporting frameworks, and business intelligence tools that improve organizational visibility and decision-making.
• Build forecasts, financial models, scenario analyses, and planning tools to support budgeting and strategic initiatives.
• Measure and evaluate the effectiveness of business initiatives against expected outcomes.
• Deliver clear, actionable insights that support leadership decision-making.
• Analyze product performance, pricing strategies, margins, attach rates, customer value, and vendor economics.
• Create partner-facing reporting and insights that help dealer and credit union partners improve performance.
• Collaborate with Sales, Finance, Legal, and other stakeholders to assess partnerships, vendor relationships, and growth opportunities.
• Provide objective recommendations that balance revenue growth, profitability, and long-term value creation.
• Identify opportunities to improve efficiency, scalability, profitability, and operational effectiveness.
• Partner with business leaders to implement process improvements and measure business impact.
• Establish repeatable processes that strengthen forecasting, reporting, planning, and performance management.
• Improve visibility into the operational drivers that influence business outcomes.
• Lead strategic cross-functional initiatives from analysis through implementation.
• Define objectives, milestones, ownership, and success metrics to support effective execution.
• Present findings, recommendations, and strategic insights to the CEO and leadership team.

Requirements

• Bachelor's degree in Business, Economics, Finance, Analytics, or a related field, or equivalent professional experience.
• 7+ years of experience in business operations, strategy & operations, commercial analytics, management consulting, finance, pricing, or a related discipline.
• Demonstrated success using analytics and data-driven insights to improve revenue, profitability, operational performance, or business outcomes.
• Strong analytical, financial modeling, forecasting, and scenario-planning capabilities.
• Experience developing recommendations related to pricing, products, partnerships, vendors, or other commercial decisions.
• Ability to translate complex analysis into clear business recommendations and actionable plans.
• Experience leading cross-functional initiatives from concept through implementation.
• Proven ability to influence decisions and drive outcomes without direct authority.
• Hands-on experience building dashboards, reporting tools, and business intelligence solutions using Power BI or a similar platform.
• Experience working with CRM, transactional, operational, and financial data from multiple sources.
• Excellent written, verbal, and presentation skills, including experience communicating with senior leadership.
• Strong intellectual curiosity, sound business judgment, and a willingness to challenge assumptions with data.

Preferred Qualifications

• Experience with Salesforce and Power BI.
• Working knowledge of SQL or other data-querying tools.
• Experience within automotive, financial services, insurance products, marketplaces, consumer services, or other transaction-based businesses.
• Experience evaluating partner economics and developing performance reporting for external partners.
• Experience supporting digital transformation initiatives, digital product growth, or new revenue channel development.
• Previous experience in a startup, growth-stage company, or similarly fast-paced environment requiring both strategic thinking and hands-on execution.