Auto Title Technician

About the role

The Jefferson County Clerk and Recorder’s office serves a diverse and vibrant community, handling tasks from free and fair elections to friendly service and safe record keeping. We are dedicated to creating an equitable, accessible, and trustworthy democracy for the future of Jeffco.

Responsibilities

• Assist the public with titling and registering vehicles
• Process legal records and collect taxes and fees for motor vehicle titles and registrations
• Determine accuracy and completeness of required information and documents
• Determine proper registration and plates and permits to issue
• Verify that transactions and vehicles adhere to regulations
• Respond to phone inquiries regarding titling and registration
• Collect fees and reconcile funds daily

Requirements

• A minimum of 1 year of related experience in data entry, basic ten key, cashiering, customer service and auto titling and registration using the County or State DRIVES system
• A high school diploma or equivalent certificate
• Spanish speaking ability is preferred, but not required

Qualifications

• Knowledge, skills, and attributes that would be beneficial and lead to success in this role include strong customer service skills, explaining complex rules and regulations, problem solving, and experience in similar roles

Skills

• Excellent communication skills
• Ability to handle high volume face-to-face customer contact
• Strong understanding of local and state regulations

Benefits

• Medical, dental, and vision insurance
• Paid time off and holidays
• Retirement matching
• Wellness programs
• Tuition reimbursement
• Flexible schedules

Pay

Target Hiring Range: $20.62 – $23.00 USD

Additional compensation for Spanish bilingual skills is available.

Schedule

This position requires on-site/in-office work and operates on a 4-day workweek. Must be available to occasionally work at any of the five Motor Vehicle branch locations and align with their operating schedules.

Benefits

• Medical, dental, and vision insurance
• Paid time off and holidays, including a starting bank of 40 hours of PTO for new hires
• Retirement matching
• Wellness programs
• Tuition reimbursement
• Flexible schedules

Additional Job Information

• Criminal History and MVR Background Checks are required for every position
• Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references
• A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle shall have a Colorado Driver’s license within 30-days of hire or beginning to serve as an intern or volunteer

Education

• GED, High School Diploma

Experience

• Minimum one year

Other

• Must be registered to vote per Clerk & Recorder guidelines prior to 1st election after date of hire
• Sworn in as Deputy of Clerk and Recorder's Office after date of hire