Auto Liability & Bodily Injury Claims Adjuster (Remote)

About the role

This role supports a high-profile commercial transportation client and requires an experienced adjuster who can independently manage claims from assignment through resolution while delivering exceptional client service. Approximately 25% of the inventory involves litigation exposure, making strong liability analysis, negotiation, and claim management skills critical to success.

Responsibilities

• Investigate, evaluate, and adjust commercial auto liability claims from assignment through resolution
• Handle bodily injury, property damage, and liability exposures across multiple jurisdictions
• Conduct coverage and liability investigations
• Evaluate damages, establish reserves, and develop claim resolution strategies
• Review police reports, medical records, repair estimates, witness statements, and supporting documentation
• Negotiate settlements with claimants, attorneys, and authorized representatives
• Manage attorney-represented and litigated claims when applicable
• Coordinate with defense counsel, experts, and vendors as needed
• Maintain accurate and timely claim documentation and diary management
• Prepare claim reports, reserve recommendations, and client communications
• Build strong relationships with clients and serve as a trusted claims resource
• Ensure compliance with Corporate Claim Standards and client-specific handling requirements

Qualifications

Required Qualifications

• 5+ years of claims handling experience
• NY Adjusters License is required
• Strong experience handling:
  • Commercial Auto Liability Claims
  • Bodily Injury Claims
  • Property Damage Claims
• Experience managing claims from investigation through final resolution
• Strong liability analysis and claim evaluation skills
• Experience negotiating settlements and claim resolution strategies
• Ability to manage an active inventory of approximately 130 claims
• Excellent written and verbal communication skills
• Strong customer service and client relationship management skills
• Effective diary management and organizational abilities
• Ability to work independently in a remote environment
• Active Adjuster License or Designated Home State (DHS) License required
• Ability to obtain and maintain additional licenses as required
• Proficiency with Microsoft Office applications
• Reliable attendance during established business hours

Preferred Qualifications

• Commercial trucking or transportation claim experience
• Litigation management experience
• Experience working directly with defense counsel
• Multi-jurisdiction claim handling experience
• Prior TPA experience
• Experience supporting national account clients
• Additional state adjuster licenses

Benefits

• 4 weeks of paid time off (accrues throughout the year in accordance with company policy)
• 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth: Internal training and advancement opportunities
• Culture: A supportive, team-based work environment