Auto/Heavy Equipment Appraiser

Work remotely from anywhere in the US.

About Us

At Crawford, a claim is more than a number—it’s a person, a child, a friend. We help restore lives on their worst days, and by doing so, we help restore our community—one claim at a time. Employees are empowered to grow, emboldened to act, and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re a global organization with a presence in over 70 countries and dozens of languages, united as One Crawford in purpose, vision, and values.

Responsibilities

• Appraise auto and heavy equipment damage to determine repair costs for claim settlement.
• Establish pre-loss actual cash value and salvage value for heavy equipment beyond repair.
• Establish cargo loss value if applicable.
• Examine damaged units for interior/exterior damage.
• Interpret client special instructions to accurately handle claims.
• Prepare reports/documents for appropriate personnel as required.
• Record case time/billings.
• Solicit business locally when called upon.
• Serve as one of the first points of contact in the call.
• Uphold the Crawford Code of Business Conduct at all times.
• Perform other duties as requested.

Requirements

• High school or vocational school graduate or an equivalent combination of education and experience.
• 3+ years of previous experience with auto and heavy equipment and appraising vehicle damage.
• Minimum 5 years of experience in insurance claims.
• Pennsylvania Motor Vehicle Appraiser license (or ability to obtain licensing as required by jurisdiction).
• Valid driver’s license.
• Ability to read and interpret technical reference material.
• In-depth working knowledge of various types of vehicle construction and repair techniques.
• Ability to learn automated appraisal systems.
• Solid negotiating and customer service skills.
• Strong mathematical and computational skills.
• Must complete continuing education requirements per Crawford Educational Services.

Benefits

• Competitive base pay plus applicable commissions.
• Bonus/Incentive Pay and other performance-based rewards (if applicable).
• Comprehensive benefits package including:
  • Medical, Dental, and Vision Plans
  • Prescription Drug Coverage
  • HSA, HRA, and FSA Accounts
  • Paid Holidays, Vacation, and Sick Leave
  • 401(k) Retirement Plan
  • Tuition Assistance
  • Paid Parental Leave
  • Supplemental Health Benefits
• Additional benefits at no cost:
  • Enhanced Mental Health Support
  • Virtual Physical Therapy
  • Caregiving Services
  • Life Assistance Program
• Training programs for continuous learning and career progression.
• Sustainability programs that give back to communities.
• A culture of respect, collaboration, entrepreneurial spirit, and inclusion.