Auto Field Adjuster - San Fernando, CA - National General

About the role

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition. This role is utilized as a peer mentor having mastered our processes and obtained technical expertise. We are seeking an Auto Field Adjuster to join our team. In this field-based role, you will assess vehicle damage, prepare estimates, and guide customers through the claims process across the San Fernando Valley. If you have strong auto estimating experience, enjoy working independently in the field, and take pride in delivering fair and timely claim outcomes, this is a great opportunity to grow your career with National General, an Allstate company.

Responsibilities

• Interprets regulatory compliance and fair claims practices
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities
• Builds mastered relationships with both internal and external customers
• Supervisory Responsibilities: This job does not have supervisory duties.

Requirements

• As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.
• Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.
• By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.
• Candidates must possess authorization to work in the United States.

Skills

• Auto Estimating
• Customer Satisfaction
• Negotiation

Benefits

• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
• When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Pay

Base compensation offered for this role: Consultant II: $28.03 - $39.42 hourly; Senior Consultant I: $35.82 - $45.58 hourly. Compensation is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.), if applicable for the role.