Auto Damage Appraiser - State National

If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!

State National, a Markel Company, is seeking a reliable and detail-oriented Auto Damage Appraiser to join our high-performing Claims team. This desk-based role is responsible for assessing vehicle damage, investigating loss details, reviewing repair estimates, and preparing accurate appraisal documentation. The ideal candidate demonstrates strong analytical judgment, professionalism, and the ability to provide fair, unbiased evaluations while working directly with policyholders, other carriers, and internal partners.

Responsibilities

• Conduct virtual vehicle inspections to assess physical damage and verify loss details.
• Interact professionally with policyholders, other carriers, legal counsel, underwriters, and internal teams.
• Prepare and submit accurate appraisal reports detailing findings, repair recommendations, and cost evaluations.
• Review repair estimates and validate parts, labor, and required documentation.
• Confirm coverage, interpret policy terms, and follow corporate claims-handling guidelines.
• Utilize recognized estimating platforms (e.g., CCC Pathways) to produce accurate repair or total-loss assessments.
• Maintain compliance with state regulations, insurance laws, and company procedures.

Requirements

• High school diploma or equivalent.
• 2+ years of auto physical damage appraisal experience.
• Experience using industry-standard estimating platforms.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong analytical, mathematical, and communication skills.
• Ability to obtain and maintain required state adjuster/appraiser licenses.
• Ability to lift/carry 30lbs if necessary.

Qualifications

• CCC Pathways estimating platform experience.
• ICAR certification.
• Experience handling both first-party and third-party auto claims.
• Ability to work extended hours when required to meet operational needs.

Work Location: Bedford, Texas US
Work Authorization: US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Benefits

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.

• Multiple health, dental, and vision insurance plan options.
• Optional life, disability, and AD&D insurance.
• 401(k) with employer match contributions.
• Employee Stock Purchase Plan.
• Paid time off (PTO), corporate holidays, and floating holidays.
• Parental leave.

Who we are: Markel Group (NYSE – MKL), a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

• We’re all about people
• We win together
• We strive for better
• We enjoy the everyday
• We think further