Auto Damage Appraiser - State National

About the role

State National, a Markel Company, is seeking a reliable and detail‑oriented Auto Damage Appraiser to join our high‑performing Claims team. This desk‑based role is responsible for assessing vehicle damage, investigating loss details, reviewing repair estimates, and preparing accurate appraisal documentation.

Responsibilities

• Conduct virtual vehicle inspections to assess physical damage and verify loss details.
• Interact professionally with policyholders, other carriers, legal counsel, underwriters, and internal teams.
• Prepare and submit accurate appraisal reports detailing findings, repair recommendations, and cost evaluations.
• Review repair estimates and validate parts, labor, and required documentation.
• Confirm coverage, interpret policy terms, and follow corporate claims‑handling guidelines.
• Utilize recognized estimating platforms (e.g., CCC Pathways) to produce accurate repair or total‑loss assessments.
• Maintain compliance with state regulations, insurance laws, and company procedures.

Requirements

• High school diploma or equivalent.
• 2+ years of auto physical damage appraisal experience.
• Experience using industry‑standard estimating platforms.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong analytical, mathematical, and communication skills.
• Ability to obtain and maintain required state adjuster/appraiser licenses.
• Ability to lift/carry 30lbs if necessary.

Preferred Qualifications

• CCC Pathways estimating platform experience.
• ICAR certification.
• Experience handling both first‑party and third‑party auto claims.
• Ability to work extended hours when required to meet operational needs.

Work Location and Authorization

The work location for this role is Bedford, Texas, US. US work authorization is required. Markel does not provide visa sponsorship for this position, now or in the future.

Benefits

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.