Jobs · Michigan

Auto Claims Representative

Hybrid$23–$25/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. Do not repeat job title as heading. Do not put Job ID etc. Remove boilerplate like EEO, legal, etc. Preserve all substantive info. We need to parse the posting. Content: - Intro: "Auto Claims Representative - First Notice of Loss CURE Auto Insurance is a leading direct writer of auto insurance in New Jersey, Pennsylvania, and Michigan. CURE offers a great working environment, competitive salary, and comprehensive benefits package which includes health and dental coverage, life and disability insurance, 401k with generous company match, and much more! CURE’s Auto Claims Representative Program is designed to develop the fundamental skills required for a successful claim professional. As an Auto Claims Representative, you will ensure CURE’s customers receive a high level of customer service and professionalism. The program includes a combination of activities aimed at giving the representative a full understanding of the claims department and how the department interacts with other areas of the organization. Representatives will focus on developing the skills necessary for success by assisting other claims professionals with day-to-day job assignments, doing analytical work, or dealing directly with the customers, claimants, or legal and medical professionals to help gather the critical information necessary for the resolution of a claim. Representatives may also work on specific projects with defined tasks that are critical to the claim department’s success." That's about the role. - Essential Job Functions list: bullet points. - Experience/Qualifications: bullet list. - Benefits: bullet list. - Physical Actions/Environment: bullet list. - Starting Compensation: $23 - $25 per hour. - Schedule: description. - Location: Detroit, MI or Princeton, NJ. - EEO etc: remove. We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. About the role: intro paragraph. Responsibilities: essential job functions. Requirements: maybe experience/qualifications? Could split: Requirements (experience/qualifications) and Qualifications (maybe education? none). Skills: maybe communication skills etc. But we need to avoid filler sections. Only include sections with real content. We have content for About the role, Responsibilities, Experience/Qualifications (which could be Requirements), Benefits, Pay, Schedule, Location (maybe not a section). Physical Actions/Environment maybe could be part of Requirements? Not required to have a section for that; we could incorporate into Responsibilities or Requirements as a list. We need to follow instruction: "Prefer a few substantive sections over many thin ones." So we could combine some. Let's propose sections: - About the role (intro) - Responsibilities (essential job functions) - Requirements (experience/qualifications + physical actions/environment) - Benefits - Pay - Schedule We could also have Skills but maybe covered in Requirements. We need to use

    for each heading. We need to use
    • for any list of duties/requirements/benefits. We need to use

      for prose. We must not repeat job title as heading. We must not include Job ID etc. We must preserve all substantive info. Let's extract details. About the role prose: combine first paragraph(s) up to before Essential Job Functions. Let's copy: "Auto Claims Representative - First Notice of Loss CURE Auto Insurance is a leading direct writer of auto insurance in New Jersey, Pennsylvania, and Michigan. CURE offers a great working environment, competitive salary, and comprehensive benefits package which includes health and dental coverage, life and disability insurance, 401k with generous company match, and much more! CURE’s Auto Claims Representative Program is designed to develop the fundamental skills required for a successful claim professional. As an Auto Claims Representative, you will ensure CURE’s customers receive a high level of customer service and professionalism. The program includes a combination of activities aimed at giving the representative a full understanding of the claims department and how the department interacts with other areas of the organization. Representatives will focus on developing the skills necessary for success by assisting other claims professionals with day-to-day job assignments, doing analytical work, or dealing directly with the customers, claimants, or legal and medical professionals to help gather the critical information necessary for the resolution of a claim. Representatives may also work on specific projects with defined tasks that are critical to the claim department’s success." That is the About the role. Responsibilities: Essential Job Functions bullet list. List items: - As a representative, you will be the first person our customers speak with when a new claim is filed. - Document all the facts surrounding the loss to ensure faster cycle times. - Review our methods of inspection with the customers and let them choose the one that works best. - Promote the benefits of the CURE Direct Repair Program. - Review the coverages under the policy and determine what coverages are applicable to each claim. - Differentiate between repairable and totaled vehicles based on damages. - Identify, document, and communicate any potential red flags to the file handlers and the team leads. - Adhere to cycle times established by the business while maintaining quality standards. - Continually attend training modules to grow within the position. - Maintain a high level of customer service and professionalism. - Performs other related duties as assigned. We'll put these in

      • . Requirements: combine Experience/Qualifications and Physical Actions/Environment. Experience/Qualifications bullet list: - Strong written and oral communication skills. - Comfortable working at a fast pace with deadlines. - No insurance experience is necessary. - Knowledge of automobile components, systems, repair procedures, and related options is a plus. - Strong organizational skills and the ability to handle a fast-paced work environment. Physical Actions/Environment bullet list: - Required job duties consist of prompt and regular attendance, ability to frequently move about the office to coordinate work with others; standing, sitting and typing for extended periods; and lifting and/or carrying up to 5 lbs. - Ability to frequently communicate with others in-person, on the phone/virtually, and in writing. - Ability to read, understand, process and evaluate large amounts of technical information and make related, informed decisions. We can combine these into a single list under Requirements. Benefits: bullet list from Benefits section. List: - Comprehensive health benefits including medical, dental and vision coverage - Generous paid time off (PTO days, sick days, and holidays) - Flexible spending options with FSA & HSA plans - Life and AD&D insurance - 401(k) with company match - Voluntary benefits such as legal services, pet insurance, and identity & fraud protection - 24/7 Employee Assistance Program (EAP) for employees and their families - Health & wellness perks including gym discounts, wellness reimbursements, and reward programs - Fun, engaging in-office events that support our culture Pay: Starting Compensation: $23 - $25 per hour. Schedule: description. Location: Detroit, MI or Princeton, NJ. Could be included in About the role or maybe as a short p. Not a required section but we can include as a paragraph under About the role or separate? The instruction: "Prefer a few substantive sections over many thin ones." Location is substantive but not a heading we have list for. Could add a short p under About the role or maybe a separate section "Location". But we don't have Location in the prescribed headings list; we could still add a heading if we want but they said use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples but not exclusive? It says "use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests those are the allowed headings. So we should not create other headings like Location. So we should incorporate location into About the role or maybe as a p after About the role but before Responsibilities. Probably best to add a sentence in About the role: "Located in Detroit, MI or Princeton, NJ." Thus About the role paragraph will include location. Now we need to ensure we don't include boilerplate: EEO, legal, disclaimer, visa sponsorship, etc. Remove those. Now produce HTML fragment:

        About the role

        ... (including location)

        Responsibilities

        • ...
        • ...

        Requirements

        • ...
        • ...

        Benefits

        • ...
        • ...

        Pay

        Starting compensation: $23 - $25 per hour.

        Schedule

        We offer flexible work hours between 8:00 AM and 5:00 PM, with options like 8–4, 8:30–4:30, or 9–5. We do our best to support individual preferences, though schedules may be adjusted as needed to ensure strong coverage and teamwork. We also offer a hybrid schedule: team members work onsite four days a week and can work remotely one day a week.

        Make sure to preserve all substantive info: also mention "No insurance experience is necessary." etc. Check we didn't miss any: The intro also mentions "CURE offers a great working environment, competitive salary, and comprehensive benefits package which includes health and dental coverage, life and disability insurance, 401k with generous company match, and much more!" That's partially covered in Benefits but we could keep that sentence in About the role. It's okay. Now ensure we didn't include any boilerplate like "We recruit, hire, employ..." etc. Remove. Now produce final HTML. Check for any repeated content: Ensure we didn't duplicate. Let's craft About the role paragraph: "Auto Claims Representative - First Notice of Loss. CURE Auto Insurance is a leading direct writer of auto insurance in New Jersey, Pennsylvania, and Michigan. CURE offers a great working environment, competitive salary, and a comprehensive benefits package that includes health and dental coverage, life and disability insurance, a 401(k) with generous company match, and more. The Auto Claims Representative Program is designed to develop the fundamental skills required for a successful claim professional. As an Auto Claims Representative, you will ensure CURE’s customers receive a high level of customer service and professionalism. The program includes a combination of activities aimed at giving the representative a full understanding of the claims department and how the department interacts with other areas of the organization. Representatives will focus on developing the skills necessary for success by assisting other claims professionals with day-to-day job assignments, doing analytical work, or dealing directly with customers, claimants, or legal and medical professionals to help gather the critical information necessary for the resolution of a claim. Representatives may also work on specific projects with defined tasks that are critical to the claim department’s success. This position is based in Detroit, MI or Princeton, NJ." That covers location. Now Responsibilities list as above. Requirements list: combine experience/qualifications and physical actions. Let's list: - Strong written and oral communication skills. - Comfortable working at a fast pace with deadlines. - No insurance experience is necessary. - Knowledge of automobile components, systems, repair procedures, and related options is a plus. - Strong organizational skills and the ability to handle a fast-paced work environment. - Required job duties consist of prompt and regular attendance, ability to frequently move about the office to coordinate work with others; standing, sitting and typing for extended periods; and lifting and/or carrying up to 5 lbs. - Ability to frequently communicate with others in-person, on the phone/virtually, and in writing. - Ability to read, understand, process and evaluate large amounts of technical information and make related, informed decisions. Benefits list as above. Pay: Starting compensation: $23 - $25 per hour.

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