Auto Claims Desk Adjuster Hybrid - Chandler, AZ
Liberty Mutual Insurance · Scottsdale, AZ · 1 mo ago
Full-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content.
We need to parse the job description.
Key content:
- Title: Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included! (but we don't repeat as heading)
- Location: Chandler, AZ (Must reside within 50 miles of our office) Hybrid Role: Minimum 2 Days Per Month in Office Career Opportunity Additional In-Person Training Requirements for first 6 months.
- Description: "Do you thrive in a high-volume, fast-paced environment? ..." etc.
- "Learn more about this role: A Day in the Life of an Auto-Physical Claims Adjuster" (maybe a link? Not needed.)
- "You’d Be a Great Fit If You Are An Empathetic Service Professional: ..." bullet-like paragraphs.
- Qualifications list: bullet points: "An engaging, outgoing personality and passion for helping customers", "Able to think critically, use resources and seek answers when needed in virtual environment", "Excellent oral, written, decision-making and organizational skills", "Strong typing and multi-tasking capabilities in a structured paperless work environment", "Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.", "General understanding of overall claim operations and key stakeholders.", "College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.", "Only open to US based employees."
- About Us: includes Pay Philosophy, benefits, etc.
- Benefits: mention "comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups." Also link to benefits page.
- Pay: "Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role."
- Schedule: Not explicitly given except hybrid role: Minimum 2 Days Per Month in Office. Also mention "Hybrid Role: Minimum 2 Days Per Month in Office". That's schedule info.
- Also "Additional In-Person Training Requirements for first 6 months."
We need to remove boilerplate: EEO, equal-opportunity, scam-warning, cookie/navigation/legal, duplicated lines, application instructions. The text includes "Liberty Mutual is an equal opportunity employer..." and Fair Chance Notices etc. Remove those.
We need to produce sections only when there is real specific content.
Potential sections:
- About the role (maybe we can use "About the role" heading). Content: description of role, day-to-day, what they do, etc.
- Responsibilities: maybe we can extract duties: guiding insureds through claims process, speaking to customers, problem solving, organizational skills, time management, etc. Could be a list.
- Requirements/Qualifications: we have qualifications list.
- Skills: maybe we can separate skills like strong typing, multi-tasking, critical thinking, etc. But we can combine into Qualifications.
- Benefits: we have benefits description.
- Pay: we have pay philosophy.
- Schedule: hybrid role minimum 2 days per month in office, plus in-person training first 6 months.
We need to avoid filler like "commensurate with experience". Not present.
We need to output only HTML fragment, no /, no markdown.
We'll produce something like:
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content.
We need to parse the job description.
Key content:
- Title: Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included! (but we don't repeat as heading)
- Location: Chandler, AZ (Must reside within 50 miles of our office) Hybrid Role: Minimum 2 Days Per Month in Office Career Opportunity Additional In-Person Training Requirements for first 6 months.
- Description: "Do you thrive in a high-volume, fast-paced environment? ..." etc.
- "Learn more about this role: A Day in the Life of an Auto-Physical Claims Adjuster" (maybe a link? Not needed.)
- "You’d Be a Great Fit If You Are An Empathetic Service Professional: ..." bullet-like paragraphs.
- Qualifications list: bullet points: "An engaging, outgoing personality and passion for helping customers", "Able to think critically, use resources and seek answers when needed in virtual environment", "Excellent oral, written, decision-making and organizational skills", "Strong typing and multi-tasking capabilities in a structured paperless work environment", "Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.", "General understanding of overall claim operations and key stakeholders.", "College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.", "Only open to US based employees."
- About Us: includes Pay Philosophy, benefits, etc.
- Benefits: mention "comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups." Also link to benefits page.
- Pay: "Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role."
- Schedule: Not explicitly given except hybrid role: Minimum 2 Days Per Month in Office. Also mention "Hybrid Role: Minimum 2 Days Per Month in Office". That's schedule info.
- Also "Additional In-Person Training Requirements for first 6 months."
We need to remove boilerplate: EEO, equal-opportunity, scam-warning, cookie/navigation/legal, duplicated lines, application instructions. The text includes "Liberty Mutual is an equal opportunity employer..." and Fair Chance Notices etc. Remove those.
We need to produce sections only when there is real specific content.
Potential sections:
- About the role (maybe we can use "About the role" heading). Content: description of role, day-to-day, what they do, etc.
- Responsibilities: maybe we can extract duties: guiding insureds through claims process, speaking to customers, problem solving, organizational skills, time management, etc. Could be a list.
- Requirements/Qualifications: we have qualifications list.
- Skills: maybe we can separate skills like strong typing, multi-tasking, critical thinking, etc. But we can combine into Qualifications.
- Benefits: we have benefits description.
- Pay: we have pay philosophy.
- Schedule: hybrid role minimum 2 days per month in office, plus in-person training first 6 months.
We need to avoid filler like "commensurate with experience". Not present.
We need to output only HTML fragment, no /, no markdown.
We'll produce something like:
About the role
...
Responsibilities
- ... ...
Qualifications
- ... ...
Benefits
...
Pay
...
Schedule
...
Make sure to preserve all substantive info. Let's extract specifics. About the role paragraph: The description includes many sentences. We'll combine into a concise paragraph but must preserve all info, not summarize away detail. However we can keep the sentences as is, maybe as a paragraph. We need to avoid repeating job title. We'll just write about role. Let's copy relevant sentences: "Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included! Location: Chandler, AZ (Must reside within 50 miles of our office) Hybrid Role: Minimum 2 Days Per Month in Office Career Opportunity Additional In-Person Training Requirements for first 6 months. Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals. Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help, this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated! Learn more about this role: A Day in the Life of an Auto-Physical Claims Adjuster You’d Be a Great Fit If You Are An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow." We need to keep all that but maybe split into About the role and Responsibilities. Better: About the role: overview of role, what they do, environment, location, hybrid, training. Responsibilities: list of duties: guiding insureds through claims process, speaking to customers, problem solving, organizational skills, time management, representing brand, adapting to environments, etc. Qualifications: bullet list as given. Benefits: from About Us: "We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits" plus earlier: "comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups." Also "We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions." That's more culture but could be part of Benefits or About Us. We'll keep benefits section with those points. Pay: the Pay Philosophy paragraph. Schedule: Hybrid Role: Minimum 2 Days Per Month in Office; Additional In-Person Training Requirements for first 6 months. We also have location: Chandler, AZ (Must reside within 50 miles of our office). Could be part of About the role or Schedule? Probably About the role. We must not repeat job title as heading. Now produce HTML. Check for any boilerplate: "Liberty Mutual is an equal opportunity employer..." and Fair Chance Notices etc. Remove. Also remove duplicated lines: maybe "Learn more about this role: A Day in the Life of an Auto-Physical Claims Adjuster" appears; we can keep as part of description but not as a heading. Now produce final HTML. Let's craft.About the role
Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included! Location: Chandler, AZ (Must reside within 50 miles of our office). Hybrid Role: Minimum 2 Days Per Month in Office. Additional In-Person Training Requirements for first 6 months. Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals. Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help, this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated! Learn more about this role: A Day in the Life of an Auto-Physical Claims Adjuster. You’d Be a Great Fit If You Are An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.
Responsibilities
- Guide insureds and claimants through the auto claims process from start to finish.
- Speak to and engage customers who have just been in an accident, providing reassurance and assistance.
- Use strong organizational skills and time‑management expertise to manage multiple moving pieces.
- Apply problem‑solving abilities to help customers navigate their claims.
- Represent the Liberty brand as a front‑lines liaison, delivering on the company promise.
- Adapt to different work environments (office or remote) and varying customer needs.
- Maintain integrity by ensuring customers receive what they paid for and supporting their future confidence.
Qualifications
- An engaging, outgoing personality and passion for helping customers.
- Able to think critically, use resources and seek answers when needed in a virtual environment.
- Excellent oral, written, decision‑making and organizational skills.
- Strong typing and multi‑tasking capabilities in a structured paperless work environment.
- Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
- General understanding of overall claim operations and key stakeholders