Auto Claims Desk Adjuster Hybrid - Chandler, AZ

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must not include boilerplate like EEO, etc. Must preserve all substantive info. We need to parse the description. Content: - Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included! Location: Chandler, AZ (Must reside within 50 miles of our office) Hybrid Role: Minimum 2 Days Per Month in Office Career Opportunity Additional In-Person Training Requirements for first 6 months. - Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals. Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help, this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated! Learn more about this role: A Day in the Life of an Auto-Physical Claims Adjuster You’d Be a Great Fit If You Are An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow. - Qualifications: An engaging, outgoing personality and passion for helping customers Able to think critically, use resources and seek answers when needed in virtual environment Excellent oral, written, decision-making and organizational skills Strong typing and multi-tasking capabilities in a structured paperless work environment Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims. General understanding of overall claim operations and key stakeholders. College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge. Only open to US based employees. - About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices CaliforniaLos Angeles IncorporatedLos Angeles UnincorporatedPhiladelphiaSan Francisco We need to remove boilerplate: EEO, Fair Chance Notices, etc. Also remove navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove the link? The link is part of benefits info; we can keep mention of benefits but maybe not the URL? It says "To learn more about our benefit offerings please visit: https://..." That's a link; we could keep as part of Benefits section? But we need to avoid boilerplate; the link is not boilerplate but it's a reference. Might keep as part of Benefits. We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. - About the role: The initial description about role, location, hybrid, training, etc. That fits. - Responsibilities: The bullet points about guiding insureds, speaking to customers, etc. Could be responsibilities. - Requirements: maybe location, residency, hybrid, training, US based employees, etc. - Qualifications: The list of qualifications (personality, skills, education, experience). - Skills: Could be separate from qualifications? Might combine. But we need to include only if real specific content. We have skills mentioned: strong organizational skills, time management, problem solving, typing, multi-tasking, use multiple systems, oral/written/decision-making, etc. Could be a Skills section. - Benefits: The paragraph about comprehensive benefits, workplace flexibility, professional development, ERGs, benefits supporting life and well-being, plus link. - Pay: The Pay Philosophy paragraph about salary range determined by factors, etc. - Schedule: Hybrid role: Minimum 2 Days Per Month in Office. Also mention Additional In-Person Training Requirements for first 6 months. Could be schedule. We must not create sections with filler like "commensurate with experience". We have actual content. We must not repeat job title. Not include Job ID. We must output only HTML fragment, no /, no markdown. We'll produce something like:

About the role

Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included! Location: Chandler, AZ (Must reside within 50 miles of our office) Hybrid Role: Minimum 2 Days Per Month in Office Career Opportunity Additional In-Person Training Requirements for first 6 months.

Responsibilities

• Guide insureds and claimants through the auto claims process from start to finish.
• Speak to and engage customers who have just been in an accident, providing help and reassurance.
• Manage many moving pieces, requiring strong organizational skills and time‑management expertise.
• Love problem solving and helping others.
• Represent the Liberty brand and deliver on the company promise.
• Adapt well to different environments, schedules, and varying customer needs.
• Act with integrity, ensuring customers receive exactly what they paid for and can confidently pursue tomorrow.

Requirements

• Must reside within 50 miles of the Chandler, AZ office.
• Hybrid role: minimum 2 days per month in office.
• Additional in‑person training required during the first 6 months.
• Open only to US‑based employees.

Qualifications

• Engaging, outgoing personality with a passion for helping customers.
• Ability to think critically, use resources, and seek answers in a virtual environment.
• Excellent oral, written, decision‑making, and organizational skills.
• Strong typing and multi‑tasking capabilities in a structured paperless work environment.
• Strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
• General understanding of overall claim operations and key stakeholders.
• College degree preferred, and/or 1‑3 years of related customer service experience or applicable insurance knowledge.

Skills

• Strong organizational and time‑management skills.
• Problem‑solving and customer‑service orientation.
• Excellent oral and written communication.
• Decision‑making ability.
• Typing and multi‑tasking proficiency.
• Ability to work with multiple systems simultaneously.

Benefits

Liberty Mutual offers comprehensive benefits, workplace flexibility, professional development opportunities, and access to Employee Resource Groups. Benefits are designed to support your life and well‑being. For more details, visit the Liberty Mutual benefits page: https://www.libertymutualgroup.com/about-lm/careers/benefits.

Pay

The typical starting salary range for this role is determined by skills, experience, education, certifications, and location. The full salary range reflects the competitive labor market value and provides opportunity to progress as you grow within the role. Some roles include commission and/or bonus earnings based on the compensation plan.

Schedule

Hybrid schedule requiring a minimum of 2 days per month in the Chandler, AZ office, with additional in‑person training during the first 6 months.

We need to ensure we didn't include any boilerplate like EEO etc. We removed that. Also removed duplicated lines. Ensure no mention of "Fair Chance Notices" etc. Check for any leftover boilerplate: The "About Us Pay Philosophy:" we turned into Pay section. The paragraph about inclusive culture etc we omitted because it's somewhat boilerplate but it's about benefits and culture; but we might consider it part of Benefits? However the instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The inclusive culture paragraph is not exactly boilerplate but could be considered generic. However it's part of the "About Us" section; we might keep some of it in Benefits? But we already have Benefits section covering comprehensive benefits etc. The inclusive culture paragraph is more about culture; maybe we could incorporate into Benefits or omit. The instruction says prefer a few substantive sections over many thin ones. We could keep Benefits as we have. The inclusive culture paragraph is somewhat generic but still substantive? It's about inclusion, professional development, ERGs. That could be part of Benefits. But we already captured benefits. Might be okay to omit to avoid thin sections. We must preserve ALL substantive information; do NOT invent or summarize away detail. So we need to ensure we didn't drop any substantive info. Let's list all substantive info from original: - Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included! - Location: Chandler, AZ (Must reside within 50 miles of our office) - Hybrid Role: Minimum 2 Days Per Month in Office Career Opportunity - Additional In-Person Training Requirements for first 6 months. - Do you thrive in a high-volume, fast-paced environment? Do