Authorization Coordinator III, Home Health, Work From Home

About the organization

Sutter Care at Home Health is a non‑profit healthcare organization dedicated to providing compassionate home‑health services across fifteen locations in Northern California. The centralized intake department manages all referrals for these locations, ensuring a seamless process for patients and their families.

Position overview

The Home Health Authorization Coordinator III serves as the initial point of contact for potential home‑health patients, working closely with Home Health nurses. The role manages new referrals and ongoing follow‑ups, acting as a liaison between patients, families, and referral sources.

Remote / mobile work

Eligible for work from home with reliable power and internet services, provided the employee meets remote‑work eligibility (e.g., a dedicated office with a closed door and no primary caregiving responsibilities during business hours).

On‑site requirements

Occasional on‑site work may be required for training or other purposes if the employee is within driving distance to the center.

Qualifications

• Minimum 5 years of telephonic experience in a healthcare setting
• 3–5 years of experience using the Epic healthcare system

Skills and knowledge

• Medical terminology
• CPT/HCPCS/ICD‑9 coding knowledge
• Knowledge of medical terminology/anatomy
• Ability to exercise discretion and make independent judgments, seeking review for significant departures from established guidelines
• Proficiency with Microsoft Office programs, including Excel and Word
• Ability to maintain composure during challenging interpersonal interactions
• Active listening and telephone communication skills
• Organizational skills with attention to detail and follow‑up

Schedule

• Full‑time, day shift
• Varied weekdays
• Rotating weekends (variable weekend requirements)
• 40 hours per week

Benefits

Eligible for Sutter Health’s comprehensive benefits package.

Pay

Pay ranges vary by state:

• Arizona, Arkansas, Idaho, Tennessee, Utah: $22.30 – $28.98 per hour
• Nevada, Oregon, Texas: $24.31 – $34.04 per hour
• California: $29.42 – $38.25 per hour

The compensation range may vary based on geographic location and considers experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs.