Austin 21 (Bee Cave) Grocery - Overnight Stocker - Full time
H-E-B · West Lake Hills, TX · 2 wk ago
On-siteBusiness DevelopmentFull-time
Responsibilities
- Stock shelves and refill displays
- Load, unload, and move heavy, bulky products; may unload trucks
- Condition shelves and products
- Learn and apply product knowledge with attention to detail (e.g., rotation dates, shelf/label info) to meet A+ Standards
- Keep department clean and well-organized, including back room and shelves
- Apply personal discipline to ensure compliance with and execution of established Standard Operating Procedures (SOPs) and leader direction
- Ensure compliance with federal, state, and company regulations and standards for product food safety and sanitation
- Work efficiently and with a team attitude; comply with and maintain productivity standards
- Take constructive feedback well and apply learning to future tasks
- May coach or train other Stockers
- Operate with a team mindset; work cross-functionally within the Store and build relationships across departments (e.g., Curbside)
- Learn and model customer service and hospitality with customers and Store Partners
- Assist customers in locating products and answering product questions
Qualifications
- Age 18 or older
- Preferred: Experience stocking and in customer service
- Experience in a physically demanding job is a plus
Knowledge, Skills, and Abilities
- Understanding of SOPs and guidance related to emergency procedures, proper stocking, etc.
- Strong communication and reading/writing skills
- Strong organization and time-management skills
- Customer service skills and service mentality
- Ability to perform repetitive, physical tasks that sometimes include heavy lifting
- Ability to think on your feet and work with agility
- Ability to work as part of a team to meet nightly goals
- Ability to manage multiple priorities and shift focus between tasks; close attention to detail
- Ability to apply personal discipline to SOPs and leader direction
- Ability to work overnight shifts, including weekends and holidays
Education and Certifications
- Forklift and power jack training provided upon hire
Physical Demands and Working Conditions
Work in a fast-paced, demanding store environment while paying close attention to detail.
Grocery Department:
- Constantly: reach at waist, grasp
- Frequently: stand, walk, bend
- Occasionally: reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements
- Occasionally exposed to: cold, loud noise, ambient temperatures, wet conditions
- Ability to lift 50 lbs and manage in excess of 100 lbs
Drugstore Department:
- Constantly: reach at waist, grasp
- Frequently: stand, walk
- Occasionally: reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements
- Occasionally exposed to: loud noise, ambient temperatures, wet conditions
- Ability to lift 66 lbs and manage in excess of 50 lbs
Dairy Department:
- Constantly: reach at waist, grasp; exposed to cold temperatures
- Frequently: stand, walk, bend
- Occasionally: reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements
- Occasionally exposed to: loud noise, ambient temperatures, wet conditions
- Ability to lift 86 lbs and manage in excess of 100 lbs
Frozen Department:
- Constantly: reach at waist, grasp; exposed to cold temperatures
- Frequently: stand, walk
- Occasionally: reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements
- Occasionally exposed to: loud noise, ambient temperatures, wet conditions
- Ability to lift 60 lbs and manage in excess of 100 lbs
General Merchandise Department:
- Constantly: reach at waist, grasp
- Frequently: stand, walk, bend
- Occasionally: reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push/pull with arms, pinch, perform fine motor movements
- Occasionally exposed to: loud noise, ambient temperatures, wet conditions
- Ability to lift 60 lbs and manage in excess of 60 lbs