Austin 21 (Bee Cave) Deli - Food Service Rep - Part time

Job Summary

As a Production Representative, you’ll provide our customers with fresh, made‑in‑store products such as salads, sandwiches, and pizzas, while maintaining department and food safety/sanitation standards.

Responsibilities

Production / Food Service

• Cut, slice, dice, chop food for recipe preparation; prep in accordance with recipe specifications and SOPs.
• Package, label, stock, and rotate made‑in‑store products.
• Complete tasks at assigned workstation.
• Assist in multiple food preparation areas.
• Assist in technical areas and with catering orders, as needed.
• Perform other duties as needed.

Food Safety / Sanitation

• Comply with H‑E‑B food safety and sanitation standards.
• Properly handle and maintain temperature integrity of all ingredients, product, and equipment.
• Maintain sanitation in food preparation areas.
• Properly handle, operate, and maintain equipment.
• Work as a team member to help ensure a safe, clean, productive operation.

Customer Service

• Provide internal customer service.
• Assist customers as needed.

Qualifications

• Age Requirement: 18+
• Work Experience: Experience in food preparation and equipment (preferred); related experience (preferred).
• Knowledge/Skills/Abilities:
  • Culinary knowledge
  • Understanding of nutritional values and ingredients
  • Communication and interpersonal skills
  • Reading and writing skills
  • Ability to execute high‑volume production
  • Ability to keep open availability for rotating shifts, including frequent evenings, weekends, and holidays
  • Ability to work in a fast‑paced environment
• Education: High school diploma, GED, or equivalent.
• Licenses/Certifications: Culinary certification or equivalent combination of culinary training/work experience (preferred).

Physical Demands & Working Conditions

The role requires functioning in a fast‑paced, retail environment with extended hours and rotating schedules. Employees must safely maneuver around moving mechanical parts and perform a variety of physical activities.

• Constantly stand, walk, reach at waist, grasp; frequently bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements, shoulder circumduction.
• Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor.
• Frequently be exposed to fumes, airborne particles, toxic or caustic materials; occasionally exposed to wet, cold, heat, ambient temperatures, and loud noise.
• Demonstrate the ability to lift 55 lb and manage in excess of 80 lb with a team lift.
• Time spent on activities (approximate):
  • Constantly: 5.5+ hours per 8‑hour day
  • Frequently: 2.5–5.5 hours per 8‑hour day
  • Occasionally: 0–2.5 hours per 8‑hour day
• Partners must never lift beyond their own safe lifting limit; if an item is too heavy, it must be broken down or assistance requested.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.