Austin 17 (Hwy 183/Braker) Service - Checker - Part time

Key Responsibilities & Essential Functions

• Customer Service:
  • Provides superior customer service and looks for ways to exceed customer expectations.
  • Answers product-related questions and offers additional or alternative products and services.
• Cash-Handling:
  • Processes customer transactions of goods and services.
  • Collects cash, check, or charge payment from customers and makes change for cash transactions.
  • Uses an electronic scanner to record prices.
  • Weighs items, bags merchandise, and redeems food stamps and promotional coupons.
  • Monitors and manages potential front-end shrink.
  • Performs Customer Service Assistant duties frequently.

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements

• Work Experience:
  • Experience working in a fast-paced environment.
  • Required experience in customer service.
• Knowledge/Skills/Abilities:
  • Ability to work in a fast-paced environment while keeping focused on the customer.
  • Courteous, energetic, and helpful attitude.
  • Precision in scanning and keying; attention to detail.
  • Ability to get along with others.
• Education: Successfully complete Checker training and Alcohol Seller’s training.

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, performing detailed and precise tasks.
• Work with customers, staying attentive to their needs.
• Constantly stand, reach at waist, and perform fine motor movements.
• Frequently walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, and push/pull with arms; pinch.
• Occasionally be exposed to cold, hot, loud noise, and wet conditions.
• Demonstrate the ability to lift 35 lbs and manage items in excess of 35 lbs.

It is Partners’ responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push, pull, or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.