Austin 16 (Lakeline Plus!) Service - Checker - Part time

About the Role

As an H-E-B Checker, you'll get to know our Customers and treat them to excellent service and community spirit. We offer opportunities for growth, great pay, flexible hours, fantastic benefits, and the training and education you need to learn, move your career forward, and reach your goals.

Responsibilities

• Provides superior customer service; looks for ways to go above and beyond what our Customers expect.
• Answers product-related questions for customers and offers additional or alternative products and services.
• Processes customer transactions of goods and services, including:
  • Collecting cash, check, or charge payments and making change for cash transactions.
  • Using an electronic scanner to record prices.
  • Weighing items, bagging merchandise, and redeeming food stamps and promotional coupons.
• Monitors and manages potential front-end shrink.
• Performs Customer Service Assistant duties frequently.

Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

• Experience working in a fast-paced environment (Required).
• Experience in customer service (Required).

Skills

• Ability to work in a fast-paced environment while keeping focused on the Customer (Required).
• Courteous, energetic, and helpful attitude (Required).
• Precision in scanning and keying; attention to detail (Required).
• Ability to get along with others (Required).

Qualifications

• Successfully complete Checker training and Alcohol Seller's training.

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, performing detailed and precise tasks.
• Constantly stand, reach at waist, and perform fine motor movements.
• Frequently interact with Customers, staying attentive to their needs.
• Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, and pinch.
• Occasionally be exposed to cold, hot, loud noise, and wet conditions.
• Demonstrate the ability to lift 35 lbs and manage in excess of 35 lbs (with assistance or breaking down items as needed).

Measurements for frequency are generally defined as:

• Constantly: 5.5+ hours per 8-hour day.
• Frequently: 2.5 - 5.5 hours per 8-hour day.
• Occasionally: 0 - 2.5 hours per 8-hour day.