Austin 06 (Parmer/MoPac) Market - Perishables Rep - Part time

Key Responsibilities & Essential Functions

• Customer Service:
  • Provide superior customer service.
  • Take orders from customers by telephone or in person.
  • Answer customer questions regarding products and assist them with selections.
• Food Service:
  • Prepare, package, and merchandise fresh product.
  • Slice, package, label, and rotate products.
  • Scan in items on Telxon for production.
  • Assist in technical areas as needed.
• Sales:
  • Merchandise product effectively.
  • Use suggestive selling techniques to meet customer needs and build department sales.
  • Make regular announcements related to freshly-produced items and to increase sales.
• Food Safety / Sanitation:
  • Clean and sanitize display cases; properly operate and maintain equipment.
  • Comply with H-E-B food safety and sanitation standards.
  • Comply with departmental SOPs and store operating procedures.
• Additional Department-Specific Responsibilities:
  • Aguas:
    • Peel, cut, and chop fresh fruits and vegetables.
    • Prepare fresh specialty drinks and food products specific to the Aguas department.
  • Floral:
    • Design floral arrangements; provide a variety of fresh, quality products.
    • Design and execute merchandising programs.
    • Track seasonal records when appropriate.
  • Market:
    • Cut, trim, and prepare meat for service meat counter and self-service counter.
    • Ensure proper product rotation and storage.
    • Maintain coolers and freezers.
    • Weigh, price, and package selections.
    • Operate power meat prep and process equipment.
  • Produce:
    • Stock and rotate product to ensure freshness.
    • Assist floral department when needed.
    • Communicate product knowledge to customers by explaining and providing samples.
    • Cut, wrap, and price produce to be placed on sales floor.
    • Maintain signing program.
  • Seafood:
    • Be knowledgeable about various fish and shellfish.
    • Weigh, price, and package selections.
    • Maintain coolers and freezers.

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements

• Age Requirement: 18+
• Work Experience:
• Knowledge/Skills/Abilities:
  • Customer service and communication skills.
  • Computer systems knowledge (Telxon, ACR, label machine).
  • Strong customer service skills.
  • Communication and interpersonal skills.
  • Reading and writing skills.
  • Planning and organizing skills.
• Education: High School Diploma or GED (or equivalent)
• Licenses/Certifications: Completion of Company Orientation and Safety Training

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment.
• Work with customers, staying attentive to their needs.
• Perform the following, based on your department:
  • Market:
    • Constantly: Reach at waist
    • Frequently: Stand, walk, pivot, push/pull arms, grasp, cervical flexion
    • Frequently: Be exposed to wet, cold conditions
    • Occasionally: Reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
    • Occasionally: Be exposed to hot conditions, ambient temperatures, loud noise
    • Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs
  • Seafood:
    • Constantly: Reach at waist
    • Frequently: Stand, walk, pivot, push/pull with arms, grasp
    • Frequently: Be exposed to wet, cold conditions
    • Occasionally: Reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
    • Occasionally: Be exposed to hot conditions, ambient temperatures, loud noise
    • Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs
• It is Partners’ responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push, pull, or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
• The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.