Auditorium Support Engineer

We need to output HTML fragment with sections: About the role? Actually we have content: "Who We Are", "What You’ll Do", "Day-To-Day Responsibilities", "Must-Haves", "Nice-To-Haves", "WHY YOU’LL LIKE WORKING HERE", "More About Us" (but that's EEO boilerplate, we should remove). Also we have Pay Type Min Base Max Base Hourly $31.25/hr $39.91/hr. So we need a Pay section with that info. Also schedule? Not present. Benefits: we have "Medical benefits, including vision and dental Paid holidays, sick days, and personal days Enjoyable and dynamic company culture Training and professional development opportunities". That's benefits. So we need Benefits section. We must not repeat job title as heading. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections that have real specific content. We have content for About the role? The "Who We Are" could be About the role? Actually "Who We Are" describes company, not role. Could map to About the role? Might be better to use "About the role" heading for description of role? The posting includes "The Auditorium Support Engineer will work..." repeated. Could use that as About the role. Also "What You’ll Do" could be Responsibilities. "Day-To-Day Responsibilities" is more detailed responsibilities. Could combine. Must-Haves are Requirements/Qualifications/Skills. Nice-To-Haves could be Skills? But we need to avoid thin sections. We'll create sections: About the role, Responsibilities, Requirements, Benefits, Pay. We must not include Schedule as no info. We need to use

• for any list of duties/requirements/benefits. So we need to turn lists into
  • . For prose use

    . We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: EEO, navigation, legal, duplicated lines. Also remove "More About Us" (EEO). Also remove "WHY YOU’LL LIKE WORKING HERE" content but we will use that for Benefits. We need to include Pay info: "Pay Type Min Base Max Base Hourly $31.25/hr $39.91/hr". We'll format as maybe a

    with that. Now extract content: Who We Are: "AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward." What You’ll Do: repeats same sentence as first line? Actually "The Auditorium Support Engineer will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience." That's same as opening line. We'll keep as About the role. Day-To-Day Responsibilities: list of many items. We'll convert each sentence to

  • . Need to preserve all details. Let's list them: - Work in tandem with onsite Technical Producers in executing events as directed in runs of show. - Creation of graphical meeting assets ahead of production events. - Operation of control room technology with an emphasis on Tricaster hardware and audio boards. - Analyze trends and root cause analysis of trouble tickets to assist in improvement of conference room performance. - Assess business impact of serious/complex outages/problems & make recommendations collaborating with engineers & project managers. - Provide technical consultation, support, and act as lead site contact for all production operations & maintenance. - Assist with bringing new rooms online and interfacing with client personnel to implement scheduling & reporting procedures (overseeing room-readiness acceptance testing). - Execute all aspects of multimedia event support including system set up & operation, end user training, troubleshooting and follow through on escalation of trouble incidents occurring during any event. - Perform, pre-event setup, first and second level problem determination and resolution as necessary according to standard operating procedures. - Lead or assist, as required, with the support of special events, high profile senior executive meetings, town hall meetings, as directed by operational needs. - For off-site events: Set up, testing, operation, and teardown of AV & videoconference equipment; (e.g. video data projection systems, computers, audio and videoconference equipment, microphones, video cameras, audio systems and operation of integrated AV systems). - Install small or portable audio visual and non-integrated AV hardware in non-traditional event spaces. - Perform and report on first and second level problem determination. - Troubleshoot, assess, & coordinate equipment & systems repair as required. - Create, update and resolve trouble tickets as assigned. - Interface with technology vendors where additional support or infrastructure is required. - Compile and maintain room and equipment inventory. - Maintain conference room integrity in compliance with standard operating procedures; perform regular preventive maintenance checks (e.g., either report or address troubles such as cable management issues, safety standards non-compliance, etc.). - Manage and deploy provided spares as required. - Adhere to user documentation and SOPs as required. - Interact in person, by phone, and/or e-mail directly with management and end-users. - Recommend measures to improve performance and increase efficiency. Now Must-Haves (WHAT WE’RE LOOKING FOR): list: - Experience using Tricaster technology (Required) - Experience working in sophisticated Auditorium environments including but not limited to: lighting operation, camera switching, audio board operation - Experience in the creation of graphical assets for high-profile meetings such as lower thirds - Production background - Ability to perform in a team-oriented environment - Ability to work in a process-driven operation - Comfortable working in different control rooms or meeting spaces - Proficiency in virtual or hybrid meeting support - Familiarity with recording/playback devices such as Aja Ki Pro Digital Recorders, or similar - Familiarity with capture devices such as Aja UTap - Effectively communicate with employees, customers and colleagues; comfortable working with Executive personnel - Ability to manage small to medium projects; assist in auditorium commissioning, as needed - Ability to work and think independently and ensuring to meet deadlines - Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standard - Minimum of a High School Diploma or equivalent - Travel to off-site locations, as needed Nice-To-Haves: - Familiarity with different video output hardware such as video walls (and associated video wall processors) or large format projectors - Minimum of 3 - 5 years of audiovisual integration and/or service experience - Formal education in Electronics or related field - The following training certifications: InfoComm Quick Start to the Audio-Visual Industry, InfoComm CTS General Certification Benefits (WHY YOU’LL LIKE WORKING HERE): - Medical benefits, including vision and dental - Paid holidays, sick days, and personal days - Enjoyable and dynamic company culture - Training and professional development opportunities Pay: "Pay Type Min Base Max Base Hourly $31.25/hr $39.91/hr". We'll phrase as: "Pay range: $31.25 – $39.91 per hour." Now we need to output HTML fragment with headings

    for each section. We should not include empty sections. We'll include About the role, Responsibilities, Requirements, Benefits, Pay. We could combine Must-Haves and Nice-To-Haves into Requirements? But we have both; we could make Requirements section containing Must-Haves, and maybe Skills section for Nice-To-Haves? But we want few substantive sections. Could make Requirements include both Must-Haves and Nice-To-Haves as sublists? But spec says use

    • for any list of duties/requirements/benefits. It doesn't forbid nesting? Probably just simple list. We could have two sections: Requirements (Must-Haves) and Skills (Nice-To-Haves). That's okay. But we need to follow headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose which to use. We'll use About the role, Responsibilities, Requirements, Skills, Benefits, Pay. That's six sections. Now produce HTML. We need to ensure no markdown fences, just raw HTML. Let's craft:

      About the role

      The Auditorium Support Engineer will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.

      AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

      But note we duplicated the first sentence; we could combine. It's okay. Now Responsibilities:

      Responsibilities

      • Work in tandem with onsite Technical Producers in executing events as directed in runs of show.
      • Creation of graphical meeting assets ahead of production events.
      • Operation of control room technology with an emphasis on Tricaster hardware and audio boards.
      • Analyze trends and root cause analysis of trouble tickets to assist in improvement of conference room performance.
      • Assess business impact of serious/complex outages/problems & make recommendations collaborating with engineers & project managers.
      • Provide technical consultation, support, and act as lead site contact for all production operations & maintenance.
      • Assist with bringing new rooms online and interfacing with client personnel to implement scheduling & reporting procedures (overseeing room-readiness acceptance testing).
      • Execute all aspects of multimedia event support including system set up & operation, end user training, troubleshooting and follow through on escalation of trouble incidents occurring during any event.
      • Perform, pre-event setup, first and second level problem determination and resolution as necessary according to standard operating procedures.
      • Lead or assist, as required, with the support of special events, high profile senior executive meetings, town hall meetings, as directed by operational needs.
      • For off-site events: Set up, testing, operation, and teardown of AV & videoconference equipment; (e.g. video data projection systems, computers, audio and videoconference equipment, microphones, video cameras, audio systems and operation of integrated AV systems).
      • Install small or portable audio visual and non-integrated AV hardware in non-traditional event spaces.
      • Perform and report on first and second level problem determination.
      • Troubleshoot, assess, & coordinate equipment & systems repair as required.
      • Create, update and resolve trouble tickets as assigned.
      • Interface with technology vendors where additional support or infrastructure is required.
      • Compile and maintain room and equipment inventory.
      • Maintain conference room integrity in compliance with standard operating procedures; perform regular preventive maintenance checks (e.g., either report or address troubles such as cable management issues, safety standards non-compliance, etc.).
      • Manage and deploy provided spares as required.
      • Adhere to user documentation and SOPs as required.
      • Interact in person, by phone, and/or e-mail directly with management and end-users.