Audit Specialist - Riverview, FL

About the role

This role is responsible to audit freight bills that are over five dollars in variance causing a negative margin. The importance of this is to make sure customers are getting accurate invoices and that carrier have the right documentation to be able to support these increases.

Responsibilities

• Audit invoices for any changes that occurred after the shipment was received from carrier
• Send invoice variances to the correct charge queue. (Carrier, BG, and Customer)
• Make sure carrier has supporting documents for increased charges to our customers.
• Must be able to communicate between Carrier, BG, and Customer teams.
• Must be able to understand customer contracts and carrier rules tariff.
• Responsible for working Return queue and initials after shipment returns for documents queue
• Audit Blue Ship daily
• Providing short and to the point notes to Customer, Carrier, and BG teams so teams will be able to understand what needs to be done to get invoice corrected.

Qualifications

• Minimum high school diploma required.
• Some college preferred but not required
• Previous Billing and/or Customer Service experience required
• Logistics industry experience preferred but not required

Skills

• Excellent communication skills, written and verbal
• Ability to read, analyze and interpret documents, technical procedures or company memos
• Ability to calculate figures and amounts such as proportions, percentages, area, volume and density
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.
• Understand and recognize consistent trends.
• Proficient in internet software, Microsoft Word, Outlook and strong Excel ability.